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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

February 04, 2022

I had to replace a car unexpectedly. Rick McCormack listened to me and offered several very good options, even in this tight car market. Everyone in the dealership was friendly and helpful, and I belie More

by MARGARETGORMAN36
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Kendrick Hawkins, Rick McCormack
Feb 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

February 04, 2022

Amazing. I arrived 30 minutes late, thinking I would have to wait for hours... They took my car in right away, and it was finished in 45 minutes. I have never had such a good experience at a car service. Sup More

by RA.PROVOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher, Chaz Kingrea
Feb 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 04, 2022

I was so pleased with the turnaround on my recent visit. The staff told me what to expect, and they met those expectations - actually exceeded them with courtesy and efficiency of check in and check out. More

by ANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 07, 2022 -

Flow Subaru of Charlottesville responded

Hi Anne, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2022

They did a great job taking care of the multiple issues with my car. The complimentary car wash was much needed. More

by BAS4KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2022

The employees were very easy to talk with and were very patient with us due to our schedule conflict. I would 100% recommend to anyone looking to buy a new car wether used or new. More

by tayce franke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincey Davis, Patrick Gehman
Feb 05, 2022 -

Flow Subaru of Charlottesville responded

Hi Tayce, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

February 03, 2022

Knew many details and operations about the car and its functions. The moon roof is our families favorite! More

by KRISTEN.SCLATER94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Chase Koehler, Patrick Gehman, Josh Musselman
Feb 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2022

Extremly courteous and thoughtful..I lost my glove and Extremly courteous and thoughtful.. I lost my glove and they found it. I appreciated that. More

by margerymlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
Feb 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2022

Terrific customer service. When we got ready to pay, they said the work was on the house! More

by INFO95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Feb 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 02, 2022

The communication was excellent. I was told how long it would take and then was given status updates as well as a quote for work that I will likely need in the future. They did what they said and said what More

by klewisbiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Feb 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your feedback! We hope you have a great day!

February 01, 2022

Service writers have always been pleasant and informative in my experience at this Service department More

by Eileenlindsay70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Feb 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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