Flow Subaru of Charlottesville

Staff is always super pleasant and helpful. After service review is very helpful. Comfortable waiting rooms. review is very helpful. Comfortable waiting rooms. More

Everyone at the Service area was wonderful -- friendly, kind, patient and efficient. Chris offered me alternatives that were very helpful and much appreciated. kind, patient and efficient. Chris offered me alternatives that were very helpful and much appreciated. More

Talk about a team event. While I worked with Josh, he very helpfully and smoothly met with management, finance and all the other tasks associated with buying and selling a car. He was very competent and very helpfully and smoothly met with management, finance and all the other tasks associated with buying and selling a car. He was very competent and pleasant, as were everyone I met. I'd highly recommend them. More

Good customer service and made a great effort to come and check in with me periodically as I was waiting. check in with me periodically as I was waiting. More

Chris was helpful in saving us some money by presenting multiple options to for our service need. His time estimates were reasonable and conservative, setting expectations appropriately. multiple options to for our service need. His time estimates were reasonable and conservative, setting expectations appropriately. More

Service was fast. And efficient. Would come back again knowing I will be taken care of. knowing I will be taken care of. More

Gail Wyatt is wonderful.... she did everything she could to bring my bill down.... but then it was going to be a full re-build of the engine.... I needed an engine replacement.... a dealership does not use to bring my bill down.... but then it was going to be a full re-build of the engine.... I needed an engine replacement.... a dealership does not use used parts. a new engine was too much for my budget.... I was able to find another Subarau speciallized mechanic that could replace my engine with a 'slightly used' engine. Did I say Gail Wyatt is wonderful .... she was patient and caring through our entire engagement... she gets 5 stars for sure!... Thank you, More

Everyone in the Service Department was genuinely helpful and attentive. They consistently provided great customer service every time I’m there. I’ve been a customer since 2018. and attentive. They consistently provided great customer service every time I’m there. I’ve been a customer since 2018. More

David was very helpful. I'm very happy with my Subaru purchase on January 29, 2022. purchase on January 29, 2022. More

Personable, polite and knowledgeable the sales staff and financial took us through various options making sure that we fully understood all the features and charges. financial took us through various options making sure that we fully understood all the features and charges. More