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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

January 27, 2022

I am writing at least 15 words about this dealership. Everything was good no problems. More

by ejmcnally67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
Jan 30, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2022

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by William Tompkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 30, 2022 -

Flow Subaru of Charlottesville responded

Hi William, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2022

Rick could not have been better! Quick appointment, excellent knowledge, great at showing me all the details. And so personable, that is a plus! And I so enjoyed talking to Tom about Johnstown, we shar More

by mfkeeg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Tom Zito, Kendrick Hawkins, Rick McCormack
Jan 30, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! Thanks for the recommendation, and have an amazing day!

January 26, 2022

Rick was awesome. Got an appointment as soon as I called. He was informative, professional and so helpful and friendly! More

by mfkeeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Jan 28, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2022

Everyone I have had contact with at Umansky Subaru is helpful and pleasant. They also are proactive at dealing with problems like bad weather. More

by ERICANDKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher, Kelli Sims
Jan 28, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

January 26, 2022

We always have great service at Umansky! The staff is super friendly and knowledgeable! We would dream of taking our car anywhere else! More

by BOXERJAM8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
Jan 28, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2022

I dealt with all three service managers, Gail, Doreen and Chance and all were helpful and considerate. More

by MAGGIE.HOOVER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 28, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2022

I was greeted promptly, waited safely in the waiting area and was contacted regularly as to the progress of my car service. They even made time to do my car inspection which was not on the schedule. More

by Dana's Second Forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jan 29, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 25, 2022

The tech was knowledgeable and the dealership went out of their way to cover my first battery change More

by ALEXMCMANN809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Jan 28, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 23, 2022

The service coordinator (Gail Wyatt) is a very skilled customer service person. She works hard to understand the problems you are discussing and work with you to get things resolved. She does great follow More

by DLWALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 25, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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