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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

January 22, 2022

Dealer associates trying hard to fix “eyesight” problem I’ve had for three years. Only time and more visits will tell if my problem will be solved. More

by RALEWIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jan 24, 2022 -

Flow Subaru of Charlottesville responded

Hello Ralewic, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 22, 2022

I have always had amazing customer service! Scheduling online is very easy. Appointment times are prompt and service provided is always ezcellent. More

by srt4d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 25, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2022

This was the second time I've come into Umansky Subaru, and worked with Dave Harner both times. He was fantastic, always asking if I needed anything, water or snacks. He made sure I was comfortable, and li More

by datanethers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner
Jan 25, 2022 -

Flow Subaru of Charlottesville responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experiences with Dave. Have a great day!

January 21, 2022

This service center is great. This was a basic oil change and state inspection, but they had me in and out in no time, the work was great and the communication was clear. I have been going here for ye More

by JCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 25, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the service team here at Umansky Subaru of Charlottesville! We sincerely value your continued business, and look forward to your next visit!

January 21, 2022

Always smooth process. Informative updates and timely completion. Friendly and helpful staff. Always leave with a clean car too! More

by ERIK.HATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jan 25, 2022 -

Flow Subaru of Charlottesville responded

We are pleased to hear you are consistently provided with quality service! Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for your automotive needs!

January 21, 2022

They were very resourceful and professional.Quick and They were very resourceful and professional. Quick and easy service. They made sure to their service was 5 star More

by VINCENT.SALAS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jan 25, 2022 -

Flow Subaru of Charlottesville responded

We really appreciate your great feedback! We hope to be of service to you again! Take care!

January 21, 2022

Great follow through and communication. Great team and they listened and offered options. Would recommend them. More

by nancywatkins1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
Jan 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. Thanks again for the recommendation, and have an amazing day!

January 20, 2022

My first service at Umansky Subaru and it was exceptional—pro-active, positive, timely and personable service. Chris Stonecipher was tremendous as my service advisor! More

by joseph.calloway101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jan 21, 2022 -

Flow Subaru of Charlottesville responded

Hi Joseph, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 20, 2022

Everyone was extremely nice, efficient, and kind. Especially because I made a mistake and came a day early for my appointment. I love Umansky Subaru! More

by BONNIEB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Childs
Jan 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2022

In the market for a low mileage used vehicle and Rick made me feel comfortable and reassured that he could help find the right car at an affordable price and he did just that. I will recommend Umansky an More

by twoburgerstogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack, Josh Calaway
Jan 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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