
Flow Subaru of Charlottesville
Charlottesville, VA
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I was greeted promptly, waited safely in the waiting area and was contacted regularly as to the progress of my car service. They even made time to do my car inspection which was not on the schedule. and was contacted regularly as to the progress of my car service. They even made time to do my car inspection which was not on the schedule. More
The service coordinator (Gail Wyatt) is a very skilled customer service person. She works hard to understand the problems you are discussing and work with you to get things resolved. She does great follow customer service person. She works hard to understand the problems you are discussing and work with you to get things resolved. She does great follow-up and is excellent at updating and keeping me informed of the status of work and estimated completion schedule. More
Dealer associates trying hard to fix “eyesight” problem I’ve had for three years. Only time and more visits will tell if my problem will be solved. I’ve had for three years. Only time and more visits will tell if my problem will be solved. More
I have always had amazing customer service! Scheduling online is very easy. Appointment times are prompt and service provided is always ezcellent. online is very easy. Appointment times are prompt and service provided is always ezcellent. More
This was the second time I've come into Umansky Subaru, and worked with Dave Harner both times. He was fantastic, always asking if I needed anything, water or snacks. He made sure I was comfortable, and li and worked with Dave Harner both times. He was fantastic, always asking if I needed anything, water or snacks. He made sure I was comfortable, and listened to me when I told him what my financial situation was. Everyone was able to work with me to drive away in my new car. I would 100% recommend this dealership to other people. More
This service center is great. This was a basic oil change and state inspection, but they had me in and out in no time, the work was great and the communication was clear. I have been going here for ye change and state inspection, but they had me in and out in no time, the work was great and the communication was clear. I have been going here for years and even after the change in management things have transitioned smoothly and the service is still top notch. More