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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

January 20, 2022

Kevin Chisolm was a great salesperson. I purchased on a day after inclement weather had disrupted the area. I got to see how management took care of employees when if would have been easier for the employ More

by wobattle
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm
Jan 24, 2022 -

Flow Subaru of Charlottesville responded

Hi Wobattle, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

January 20, 2022

Prompt, caring service received from Umansky Subaru once again. No up-selling as sometimes happens at dealer facilities. More

by TONY@EXCALIBURMINERAL.COM
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jan 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2022

Don't bother going anywhere else! Werner is the man. He had us in our ride in less than an hour. Good prices, good service, good people, good cars. More

by rwmurphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calaway
Jan 21, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2022

Friendly. Was there from check in just before appointment time of 1430 to 1710 when I was paying for the service at the desk. The service entailed placing the vehicle on the computer to diagno More

by JOANNEGOODWIN7
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Jan 19, 2022 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! Our team is available should you require any extra help.

January 17, 2022

Excellent service and communication regarding vehicle! Chase made himself available for any questions, concerns I had - very responsive. More

by VICCI_0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Jan 20, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

January 17, 2022

Great Service on MOST of my visit however I asked that the tires be rotated and was told that was included in this visit. According to a recent email from you it said "It is time to have your tires rotate More

by JAY_MARW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Childs
Jan 20, 2022 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate you taking the time to give us your feedback! Please reach out to us at (901) 312-6191 if you have any additional questions about the services you received and thank you for choosing Umansky Subaru of Charlottesville! Have a great day!

January 15, 2022

On time. Polite. Competent. Helpful. Coffee and snacks makes the time go by more pleasantly. Good follow up. More

by SAMANTHADOGGIE6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 17, 2022 -

Flow Subaru of Charlottesville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 15, 2022

The personnel at Umansky are the best. They take time to ensure that the customer understands the car on delivery. The additionally follow up to ask if there are any questions. I give them a thumbs up. More

by sfey1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Darnell, Rick McCormack, Josh Calaway
Jan 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 14, 2022

Professional, polite, knowledgeable. They recognized my need to return to work as a Nurse, & did a quality timely job on my Forester Touring. A win win all around. More

by Cheryl Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler, Chris Stonecipher, Natalie Shoope, Aidan McCauley
Jan 16, 2022 -

Flow Subaru of Charlottesville responded

Hi Cheryl , thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jan 17, 2022 -

Cheryl Stewart responded

Thank you, I will be scheduling my car inspection with you in the very near future.

January 14, 2022

great job. No problems. No red flags. Clean facility and nice to have an option for a masked waiting room. More

by pmd5b
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jan 17, 2022 -

Flow Subaru of Charlottesville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

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