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Flow Subaru of Charlottesville
Charlottesville, VA
1,830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
December 31, 2021
Everyone was happy and eager to help. They were prepared to answer any questions you may have had. I like how they let you know what they saw during your service as far as future maintenance. That way there to answer any questions you may have had. I like how they let you know what they saw during your service as far as future maintenance. That way there know surprises down the road and you can prepare for the expense. Which is a big help to me living on a budget. Great job guys, keep it up More
by SHIFFLETTSTANLEY
Employees Worked With
Chris Stonecipher
December 31, 2021
To sum it up just total customer service. I do not feel like they want me in and out like other dealers I have dealt with in the past. You are the only dealership I will go to. Thank you like they want me in and out like other dealers I have dealt with in the past. You are the only dealership I will go to. Thank you More
by sammylterry
Employees Worked With
Did not get names. Sorry
December 29, 2021
Umansky Subaru of Charlottesville provided excellent service in helping us choose the right model and then order it from the factory. Our new Outback Limited XT arrived in time for our planned Christmas service in helping us choose the right model and then order it from the factory. Our new Outback Limited XT arrived in time for our planned Christmas road trip--unheard of during these times of car shortages! More
by Brad Wiggins
Employees Worked With
Kendrick Hawkins, Rick McCormack
December 29, 2021
I have purchased more than one vehicle from them and I refuse to go anywhere else. They all treat me like part of their family. Very accommodating and understanding and patient team. If any issues or st refuse to go anywhere else. They all treat me like part of their family. Very accommodating and understanding and patient team. If any issues or stumbling blocks present themselves, these people will not stop until I am above and beyond satisfied. I don't feel any pressure from team at all. I know this because I can be a very indecisive individual and they work with me with a smile on their faces, not because it's their job, but it's the kind of team they are! More
by TRUTHHURTZ33
Employees Worked With
Tom Zito, Kendrick Hawkins, Kevin Chisholm, Darcey Serio, Gail Wyatt, Josue Bonilla, Josh Calaway
December 29, 2021
The work that I had done was done correctly also they fixed the problem that the other dealership did not do when they put in the new ignition. fixed the problem that the other dealership did not do when they put in the new ignition. More
by brendahbrowning
Employees Worked With
Chase Koehler
December 29, 2021
Fantastic service ! Check engine light went on, they needed to order a part which is stressful with the holiday looming. I was able to get a loaner and make it to Christmas to see family that I hadn’t s needed to order a part which is stressful with the holiday looming. I was able to get a loaner and make it to Christmas to see family that I hadn’t seen in 2 years! Took great care of me and will continue to use them More
by kharr719
Employees Worked With
Chase Koehler, Chris Stonecipher
December 29, 2021
Dealership was very helpful and communicative. They found a running light that was out and fixed it for low cost. I also appreciate the complimentary car wash! This is by far my favorite dealership. Sounds w a running light that was out and fixed it for low cost. I also appreciate the complimentary car wash! This is by far my favorite dealership. Sounds weird, but I always feel good when I leave Umansky's Subaru. More
by katelynstenger
Employees Worked With
Gail Wyatt, Josue Bonilla, Bobby Childs, Chase Koehler
December 28, 2021
I was delighted that the problems with my car were explained to me. Options were presented that made sense to me. I really appreciated the time taken to do this explained to me. Options were presented that made sense to me. I really appreciated the time taken to do this More
by CDOTSON0
Employees Worked With
Chris Stonecipher
