Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Subaru of Charlottesville
Charlottesville, VA
1,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,835 reviews
Verified Customer
January 04, 2022
Friendly and honest staff. Car was completed in a timely manner. Free refreshments in lobby manner. Free refreshments in lobby More
by JOCELYNPLESO
Employees Worked With
Darcey Serio, Gail Wyatt, Aaron Childs, Jeremy Williams , Cesar Vidal, Josh Kegley, Michael Gill, Rae Morris, Chase Koehler, Chris Stonecipher
January 03, 2022
Everyone in the service department was very helpful and friendly and they explained what was going to happen with my car during my service appointment. They found space for me in the waiting room since I l friendly and they explained what was going to happen with my car during my service appointment. They found space for me in the waiting room since I live so far and maintenance was going to take a few hours. They got everything done quickly and I was able to leave with my car an hour before their original estimate! I always have a great experience here and am so grateful to the service team for always being amazing and accommodating! More
by ALYSSA.WHEELOCK
Employees Worked With
Gail Wyatt, Chase Koehler
January 01, 2022
Dealership was able to fix a noise in my older model Subaru Impreza. It took a bit longer than anticipated but an annoying issue was resolved and the volume may show the trust others have in the service Subaru Impreza. It took a bit longer than anticipated but an annoying issue was resolved and the volume may show the trust others have in the service department, More
by DONTRAV
Employees Worked With
Aaron Childs, Josh Kegley, Michael Gill, Rae Morris, Chase Koehler
December 31, 2021
Everyone was happy and eager to help. They were prepared to answer any questions you may have had. I like how they let you know what they saw during your service as far as future maintenance. That way there to answer any questions you may have had. I like how they let you know what they saw during your service as far as future maintenance. That way there know surprises down the road and you can prepare for the expense. Which is a big help to me living on a budget. Great job guys, keep it up More
by SHIFFLETTSTANLEY
Employees Worked With
Chris Stonecipher
December 31, 2021
To sum it up just total customer service. I do not feel like they want me in and out like other dealers I have dealt with in the past. You are the only dealership I will go to. Thank you like they want me in and out like other dealers I have dealt with in the past. You are the only dealership I will go to. Thank you More
by sammylterry
Employees Worked With
Did not get names. Sorry
December 29, 2021
Umansky Subaru of Charlottesville provided excellent service in helping us choose the right model and then order it from the factory. Our new Outback Limited XT arrived in time for our planned Christmas service in helping us choose the right model and then order it from the factory. Our new Outback Limited XT arrived in time for our planned Christmas road trip--unheard of during these times of car shortages! More
by Brad Wiggins
Employees Worked With
Kendrick Hawkins, Rick McCormack
