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Flow Subaru of Charlottesville
Charlottesville, VA
1,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 05, 2022
Dealer didn't transfer registration on my trade in, I was unable to renew the registration on the vehicle due to the ownership name remaining in the dealership's name even though they transferred the propert unable to renew the registration on the vehicle due to the ownership name remaining in the dealership's name even though they transferred the property taxes onto me through chase bank against the lease agreement. Worst dealership I have ever dealt with. More
by Kevin
Employees Worked With
Troy Darnell, Kevin Chisholm
Verified CustomerJanuary 04, 2022
Friendly and honest staff. Car was completed in a timely manner. Free refreshments in lobby manner. Free refreshments in lobby More
by JOCELYNPLESO
Employees Worked With
Darcey Serio, Gail Wyatt, Aaron Childs, Jeremy Williams , Cesar Vidal, Josh Kegley, Michael Gill, Rae Morris, Chase Koehler, Chris Stonecipher
January 03, 2022
Everyone in the service department was very helpful and friendly and they explained what was going to happen with my car during my service appointment. They found space for me in the waiting room since I l friendly and they explained what was going to happen with my car during my service appointment. They found space for me in the waiting room since I live so far and maintenance was going to take a few hours. They got everything done quickly and I was able to leave with my car an hour before their original estimate! I always have a great experience here and am so grateful to the service team for always being amazing and accommodating! More
by ALYSSA.WHEELOCK
Employees Worked With
Gail Wyatt, Chase Koehler
January 01, 2022
Dealership was able to fix a noise in my older model Subaru Impreza. It took a bit longer than anticipated but an annoying issue was resolved and the volume may show the trust others have in the service Subaru Impreza. It took a bit longer than anticipated but an annoying issue was resolved and the volume may show the trust others have in the service department, More
by DONTRAV
Employees Worked With
Aaron Childs, Josh Kegley, Michael Gill, Rae Morris, Chase Koehler
December 31, 2021
Everyone was happy and eager to help. They were prepared to answer any questions you may have had. I like how they let you know what they saw during your service as far as future maintenance. That way there to answer any questions you may have had. I like how they let you know what they saw during your service as far as future maintenance. That way there know surprises down the road and you can prepare for the expense. Which is a big help to me living on a budget. Great job guys, keep it up More
by SHIFFLETTSTANLEY
Employees Worked With
Chris Stonecipher
December 31, 2021
To sum it up just total customer service. I do not feel like they want me in and out like other dealers I have dealt with in the past. You are the only dealership I will go to. Thank you like they want me in and out like other dealers I have dealt with in the past. You are the only dealership I will go to. Thank you More
by sammylterry
Employees Worked With
Did not get names. Sorry
