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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,839 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,839 reviews

January 06, 2022

Warm inviting and not pushy. Was on my way in a reasonable amount of time More

by SARAHEMORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi Sarahemory, thank you so much for your positive comments about Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

January 06, 2022

Customer service is Great, Prompt service and everyone is friendly and polite! Well return again More

by METRAHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2022

Great service fast and efficient would definitely recommend to friends and family for sales and service. More

by Good review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Aaron Childs, Jeremy Williams, Cesar Vidal, Josh Kegley, Michael Gill, Rae Morris, Chase Koehler, Chris Stonecipher
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2022

Quick and easy. Staff were all very courteous and understanding. Thanks for a great job! More

by meme00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2022

Dealer didn't transfer registration on my trade in, I was unable to renew the registration on the vehicle due to the ownership name remaining in the dealership's name even though they transferred the propert More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Darnell, Kevin Chisholm
Jan 05, 2022 -

Flow Subaru of Charlottesville responded

Can you call me please 434-220-2689 Troy Darnell

January 04, 2022

Friendly and honest staff. Car was completed in a timely manner. Free refreshments in lobby More

by JOCELYNPLESO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Aaron Childs, Jeremy Williams, Cesar Vidal, Josh Kegley, Michael Gill, Rae Morris, Chase Koehler, Chris Stonecipher
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2022

Everyone in the service department was very helpful and friendly and they explained what was going to happen with my car during my service appointment. They found space for me in the waiting room since I l More

by ALYSSA.WHEELOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your positive comments about Umansky Subaru of Charlottesville! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2022

Good customer service from start to finish, effective repair, reasonable price. Convenient location. They also washed the car. More

by regjjmcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2022

Dealership was able to fix a noise in my older model Subaru Impreza. It took a bit longer than anticipated but an annoying issue was resolved and the volume may show the trust others have in the service More

by DONTRAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Childs, Josh Kegley, Michael Gill, Rae Morris, Chase Koehler
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi Dontrav, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2021

To sum it up just total customer service. I do not feel like they want me in and out like other dealers I have dealt with in the past. You are the only dealership I will go to. Thank you More

by sammylterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get names. Sorry
Jan 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your positive comments about Umansky Subaru of Charlottesville! Please let us know if there is anything else we can do for you; we are more than happy to help!

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