Flow Subaru of Charlottesville

The workers at the front desk were kind and listened to my concerns. They fixed my recall and looked at a couple issues I was worried about for no additional charge. The front desk lady even showed me how my concerns. They fixed my recall and looked at a couple issues I was worried about for no additional charge. The front desk lady even showed me how to use a feature of the car I did not understand. Super helpful, super kind, all around great visit. And they have a shuttle system into the city! More

Appreciate the thorough explanation always given by the tech. Professional, courteous, and knowledgeable. Good customer service! Thank you! tech. Professional, courteous, and knowledgeable. Good customer service! Thank you! More

Great service always! They get me. in and out quickly, and all the service team is friendly and helpful. / and all the service team is friendly and helpful. / More

The staff is Friendly, professional, and pays attention to detail. They have always worked hard to provide great customer service. to detail. They have always worked hard to provide great customer service. More

Friendly, courteous, professional. But the servicing took a very long time and we will need to come back again to complete the Starlink update. a very long time and we will need to come back again to complete the Starlink update. More

Easy to schedule! Thanks for the loaner- it made a big difference in my ability to get needed work done on my car. Awesome car wash too! difference in my ability to get needed work done on my car. Awesome car wash too! More

Very friendly and accommodating employees. They provided a loaner when I needed it and my service was completed in a very timely manner. We had a wonderful experience at Umansky and will continue to have o a loaner when I needed it and my service was completed in a very timely manner. We had a wonderful experience at Umansky and will continue to have our Subaru serviced there. We also recently recommended Umansky to a friend who is looking to purchase a Subaru. More

A complimentary car wash was promised but when I paid and went out to my car it had not been washed. I was more interested in going on my way than waiting for a car wash that was supposed to be done. went out to my car it had not been washed. I was more interested in going on my way than waiting for a car wash that was supposed to be done. More

The service department is excellent. They always finish my service within their estimated time frame. my service within their estimated time frame. More

Oil change and tire rotation took 45 minutes while waiting in the lounge. Lounge was clean and free WiFi. waiting in the lounge. Lounge was clean and free WiFi. More