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Flow Subaru of Charlottesville
Charlottesville, VA
1,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 29, 2021
I have purchased more than one vehicle from them and I refuse to go anywhere else. They all treat me like part of their family. Very accommodating and understanding and patient team. If any issues or st refuse to go anywhere else. They all treat me like part of their family. Very accommodating and understanding and patient team. If any issues or stumbling blocks present themselves, these people will not stop until I am above and beyond satisfied. I don't feel any pressure from team at all. I know this because I can be a very indecisive individual and they work with me with a smile on their faces, not because it's their job, but it's the kind of team they are! More
by TRUTHHURTZ33
Verified CustomerEmployees Worked With
Tom Zito, Kendrick Hawkins, Kevin Chisholm, Darcey Serio, Gail Wyatt, Josue Bonilla, Josh Calaway
December 29, 2021
The work that I had done was done correctly also they fixed the problem that the other dealership did not do when they put in the new ignition. fixed the problem that the other dealership did not do when they put in the new ignition. More
by brendahbrowning
Employees Worked With
Chase Koehler
December 29, 2021
Fantastic service ! Check engine light went on, they needed to order a part which is stressful with the holiday looming. I was able to get a loaner and make it to Christmas to see family that I hadn’t s needed to order a part which is stressful with the holiday looming. I was able to get a loaner and make it to Christmas to see family that I hadn’t seen in 2 years! Took great care of me and will continue to use them More
by kharr719
Employees Worked With
Chase Koehler, Chris Stonecipher
December 29, 2021
Dealership was very helpful and communicative. They found a running light that was out and fixed it for low cost. I also appreciate the complimentary car wash! This is by far my favorite dealership. Sounds w a running light that was out and fixed it for low cost. I also appreciate the complimentary car wash! This is by far my favorite dealership. Sounds weird, but I always feel good when I leave Umansky's Subaru. More
by katelynstenger
Employees Worked With
Gail Wyatt, Josue Bonilla, Bobby Childs, Chase Koehler
December 28, 2021
I was delighted that the problems with my car were explained to me. Options were presented that made sense to me. I really appreciated the time taken to do this explained to me. Options were presented that made sense to me. I really appreciated the time taken to do this More
by CDOTSON0
Employees Worked With
Chris Stonecipher
December 27, 2021
The workers at the front desk were kind and listened to my concerns. They fixed my recall and looked at a couple issues I was worried about for no additional charge. The front desk lady even showed me how my concerns. They fixed my recall and looked at a couple issues I was worried about for no additional charge. The front desk lady even showed me how to use a feature of the car I did not understand. Super helpful, super kind, all around great visit. And they have a shuttle system into the city! More
by phoebe
Employees Worked With
the front desk ladies
December 24, 2021
Friendly, courteous, professional. But the servicing took a very long time and we will need to come back again to complete the Starlink update. a very long time and we will need to come back again to complete the Starlink update. More
by MCQUEENHEISE
Employees Worked With
Chase Koehler
