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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

December 17, 2021

The staff is great - I like the people who work there - they are helpful and polite. And the car runs quite well. More

by LWEIKART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla, Aaron Childs, Josh Kegley, Michael Gill, Rae Morris, Bobby Childs, Chase Koehler, Chris Stonecipher
December 17, 2021

Very thorough and timely. Staff was friendly and knowledgeable. Vehicle was ready before the promised time. More

by DLPRICE333
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
December 17, 2021

Friendly and professional clean dealership,work was done on time progress follow up thru text messages More

by 1JHORN2
Recommend Dealer
Yes
Employees Worked With
Rae Morris
December 16, 2021

Excellent service experience to download new StarLink software. Delay in getting set up on the machine. One machine and two cars with scheduled appointments. Six hour wait but I was prepared for five hou More

by EEF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 16, 2021

Service was handled quickly and efficiently. I was very pleased. The customer service representative answered my questions in a friendly and helpful manner More

by kseay0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Dec 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 16, 2021

Service is excellent, people are knowledgeable and friendly. Everything is on time including courtesy drivers. Highly recomend. More

by RAYGRANT1.RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chris Stonecipher
Dec 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 16, 2021

Rick was wonderful!! He was so nice and didn’t pressure us to make a decision. We will definitely be going back next time we need a car! More

by cmsmith36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Dec 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

December 16, 2021

Always enjoy dealing with Umansky they’ve been fair and honest and prompt and fair priced More

by cvillain77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla, Chase Koehler
Dec 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 16, 2021

Friendly, knowledgeable on their products. Works very hard to please customer. Took time to help us understand features the Acsent comes with. Have an appointment to spend additional time learning more a More

by rmoore37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gehman
Dec 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2021

Had oil change and received Prompt , very courteous service. Wait time was perfect. I asked for help to synchronize my new phone to car. Was pleased with the young man that patiently did this for me!! More

by bishop79c
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

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