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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.4
1,836 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,836 reviews

December 15, 2021

Had oil change and received Prompt , very courteous service. Wait time was perfect. I asked for help to synchronize my new phone to car. Was pleased with the young man that patiently did this for me!! More

by bishop79c
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Report | Print
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

December 15, 2021

Friendly and trustworthy team. I always get my car back looking better than it did when I dropped off. :) More

by MZZGAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Report | Print
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

The entire staff at Umansky Subaru is always helpful and the service on my car is perfect! More

by winstoneflorez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Chase Koehler
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

Timely service. Customer service reps are well informed and communicate efficiently and affectively. Very please, oh, and they washed my car. More

by jamesthays
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

Service excellence was expected and I had no issues with the way things turned out.. Thanks... More

by DENNIS_DUNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

Gail Wyatt every friendly and professional, texted me with a reminder for my appointment,and when the service was completed6 More

by 1JHORN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae Morris
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 14, 2021

Josh helped us with the purchase of our new Crosstrek. He was very friendly and stayed in touch with us while we waited for our vehicle to be delivered. He made the purchase process easy and even followed up More

by pattyjudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Musselman
Report | Print
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2021

The staff was very helpful and allowed me to ask questions through each step of the purchase process. More

by jschuler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brewer, David Harner
Report | Print
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any further questions, please give us a call. We're always happy to help!

December 13, 2021

Delivered car for service the evening before appt. Easy drop off. Car was ready when promised. All requested work performed. Service desk staff were friendly and helpful. Would recommend. More

by jfree76540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Report | Print
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2021

Everyone was very friendly & did a good job.I waited for the service & it was completed on time More

by RETRIEVERSX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Dec 11, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

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