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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.5
1,839 Reviews
Call Dealership (434) 220-2689
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,839 reviews

December 16, 2021

Service is excellent, people are knowledgeable and friendly. Everything is on time including courtesy drivers. Highly recomend. More

by RAYGRANT1.RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chris Stonecipher
Report | Print
Dec 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 16, 2021

Service was handled quickly and efficiently. I was very pleased. The customer service representative answered my questions in a friendly and helpful manner More

by kseay0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Report | Print
Dec 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 16, 2021

Excellent service experience to download new StarLink software. Delay in getting set up on the machine. One machine and two cars with scheduled appointments. Six hour wait but I was prepared for five hou More

by EEF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

Gail Wyatt every friendly and professional, texted me with a reminder for my appointment,and when the service was completed6 More

by 1JHORN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae Morris
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

Service excellence was expected and I had no issues with the way things turned out.. Thanks... More

by DENNIS_DUNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

Timely service. Customer service reps are well informed and communicate efficiently and affectively. Very please, oh, and they washed my car. More

by jamesthays
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

The entire staff at Umansky Subaru is always helpful and the service on my car is perfect! More

by winstoneflorez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Chase Koehler
Report | Print
Dec 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

Friendly and trustworthy team. I always get my car back looking better than it did when I dropped off. :) More

by MZZGAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Report | Print
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2021

Had oil change and received Prompt , very courteous service. Wait time was perfect. I asked for help to synchronize my new phone to car. Was pleased with the young man that patiently did this for me!! More

by bishop79c
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Report | Print
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

December 14, 2021

The staff was very helpful and allowed me to ask questions through each step of the purchase process. More

by jschuler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brewer, David Harner
Report | Print
Dec 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any further questions, please give us a call. We're always happy to help!

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