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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

December 10, 2021

My car was handled quickly. The battery was dead and was replaced. Also other parts of the car were checked for issues since this is my 4th failed battery. I was instructed I needed to drive more to keep More

by ELLEN.LUBINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Dec 12, 2021 -

Flow Subaru of Charlottesville responded

Hello Ellen, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about the services you received and thank you again for choosing Umansky Subaru of Charlottesville!

December 10, 2021

Easiest car purchase I have ever made, thanks Patrick! They found us a new Outback the day we walked in and it was delivered 3 days later! More

by Jenfvmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Patrick Gehman, Josh Calaway
Dec 11, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2021

I was very pleased with the whole experience. Staff was helpful, courteous and knowledgeable. Will be back! More

by TLGILLETTE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 09, 2021

Pretty decent dealer I have had bought and trade in three cars with them, thanks!. More

by SULTAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm
Dec 11, 2021 -

Flow Subaru of Charlottesville responded

Hi Sultan, we really appreciate your great feedback! We hope to be of service to you again! Take care!

December 08, 2021

Work was performed in a timely manner and everyone I came into contact with was pleasant More

by hightower.jacob
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2021

All aspects of the service experience were very professional. I will keep bringing my Crosstrek to Umansky. More

by BCMARTIN77
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Dec 09, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

December 08, 2021

The service organization is well organized and provides top-notch services whenever I bring in my Forrester. More

by BCARMAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

I came from out of town with a “blown” right strut on a 2015 Forester . Umansky Subaru had the part and got me in at 7:45 am the next day. From phone estimates with the service rep and parts department thr More

by connie.musgrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie ? *****, Darcey Serio, Gail Wyatt
Dec 08, 2021 -

Flow Subaru of Charlottesville responded

Hello Connie, thanks for your great review, and for giving our dealership such a high star rating! Thank you for your kind words! We're happy we could help. Our team is available should you require any extra help. Have a great day!

December 06, 2021

The service department seems to take customer service and satisfaction quite seriously. Waiting areas are nice too. More

by ANNHRAY
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Dec 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2021

Everyone is friendly, professional and happy to help. Best service department I have ever dealt with! :) More

by 2LUCYLIEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler, Chris Stonecipher
Dec 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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