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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,836 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,836 reviews

December 06, 2021

Everyone is friendly, professional and happy to help. Best service department I have ever dealt with! :) More

by 2LUCYLIEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler, Chris Stonecipher
Dec 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

Service advisor was very professional and vehicle was ready in a timely manner, was a le to make it to my next appointment on time. More

by FREEDA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Dec 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2021

It has standard dealership prices, so there are (probably) cheaper options. However the customer service, especially from Josue, can't be beat. If there's an issue with anything he's always fixed i More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Dec 06, 2021 -

Flow Subaru of Charlottesville responded

Hi Liz, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 03, 2021

since I bring my Forester to Umansky, the pain of servicing my car has disappeared. All service department employees are courteous and friendly, they always answer my question and (when applicable) m More

by FRANFIUM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Cesar Vidal
Dec 06, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Excellent service and experience overall. Everyone was incredibly helpful and professional. Went above and beyond to get me what I was looking for! More

by dsilvainva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Dec 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Quick, positive, and easy. It was easy to schedule and the quoted time frame was accurate. More

by SOFIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 03, 2021 -

Flow Subaru of Charlottesville responded

Hi Sofia, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Very pleased with the wonderful service I received with my inspection at Umansky Subaru yesterday. More

by PERFUME144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

I was valued and treated with respect from the time I walked in. I was kept informed throughout the entire process. More

by msberta54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Werner Wyss, Richard Kim, Kendrick Hawkins, Josh Calaway
December 02, 2021

Umansky always does basic serving very quickly, and there is a comfortable place to wait. More

by HABERMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Dec 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Dec 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Service department employees are always courteous and friendly always answer any questions I may have about the service always a pleasure doing business with Subaru More

by TKH.LAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla
Dec 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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