
Flow Subaru of Charlottesville
Charlottesville, VA
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It has standard dealership prices, so there are (probably) cheaper options. However the customer service, especially from Josue, can't be beat. If there's an issue with anything he's always fixed i (probably) cheaper options. However the customer service, especially from Josue, can't be beat. If there's an issue with anything he's always fixed it, and he is always honest about what needs repairing asap, and what can wait another couple thousand miles. That's type of customer service and honesty is far more valuable, in my opinion, than a small theoretical price difference! Additionally Josue and the advisors always asks how my dogs are doing, especially my elderly pup after his arthritis took a turn for the worse, and that just makes me feel like a valued customer. More
since I bring my Forester to Umansky, the pain of servicing my car has disappeared. All service department employees are courteous and friendly, they always answer my question and (when applicable) m servicing my car has disappeared. All service department employees are courteous and friendly, they always answer my question and (when applicable) make appropriate suggestions. Every time I come in, I feel welcomed and at home, which is not always true for service departments. More
Excellent service and experience overall. Everyone was incredibly helpful and professional. Went above and beyond to get me what I was looking for! incredibly helpful and professional. Went above and beyond to get me what I was looking for! More
Service department employees are always courteous and friendly always answer any questions I may have about the service always a pleasure doing business with Subaru friendly always answer any questions I may have about the service always a pleasure doing business with Subaru More