Flow Subaru of Charlottesville

Work was performed in a timely manner and everyone I came into contact with was pleasant into contact with was pleasant More

Service advisor was very professional and vehicle was ready in a timely manner, was a le to make it to my next appointment on time. ready in a timely manner, was a le to make it to my next appointment on time. More

Everyone is friendly, professional and happy to help. Best service department I have ever dealt with! :) Best service department I have ever dealt with! :) More

The service department seems to take customer service and satisfaction quite seriously. Waiting areas are nice too. satisfaction quite seriously. Waiting areas are nice too. More

I came from out of town with a “blown” right strut on a 2015 Forester . Umansky Subaru had the part and got me in at 7:45 am the next day. From phone estimates with the service rep and parts department thr 2015 Forester . Umansky Subaru had the part and got me in at 7:45 am the next day. From phone estimates with the service rep and parts department through the entire appointment scheduling and repair, I had a professional and trustworthy experience. They even gave me a thorough second opinion and safety analysis on two other problems a previous dealer had misrepresented.. I just wish that I lived 150 miles closer! More

since I bring my Forester to Umansky, the pain of servicing my car has disappeared. All service department employees are courteous and friendly, they always answer my question and (when applicable) m servicing my car has disappeared. All service department employees are courteous and friendly, they always answer my question and (when applicable) make appropriate suggestions. Every time I come in, I feel welcomed and at home, which is not always true for service departments. More

It has standard dealership prices, so there are (probably) cheaper options. However the customer service, especially from Josue, can't be beat. If there's an issue with anything he's always fixed i (probably) cheaper options. However the customer service, especially from Josue, can't be beat. If there's an issue with anything he's always fixed it, and he is always honest about what needs repairing asap, and what can wait another couple thousand miles. That's type of customer service and honesty is far more valuable, in my opinion, than a small theoretical price difference! Additionally Josue and the advisors always asks how my dogs are doing, especially my elderly pup after his arthritis took a turn for the worse, and that just makes me feel like a valued customer. More

Service department employees are always courteous and friendly always answer any questions I may have about the service always a pleasure doing business with Subaru friendly always answer any questions I may have about the service always a pleasure doing business with Subaru More

Umansky always does basic serving very quickly, and there is a comfortable place to wait. is a comfortable place to wait. More