
Flow Subaru of Charlottesville
Charlottesville, VA
Filter Reviews by Keyword
By Type
Showing 1,835 reviews
Received a quick appointment to complete a past due service. Dealer completed the 30K service with a complimentary wash and vacuum. The loaner car was helpful while my car was not available. Also repla service. Dealer completed the 30K service with a complimentary wash and vacuum. The loaner car was helpful while my car was not available. Also replaced the tires during the service. More
From the moment we drove into the Umansky Ser ice Center and spoke with Chris to the time our vehicle was ready we had terrific service!! Thank you for keeping our vehicle running great! and spoke with Chris to the time our vehicle was ready we had terrific service!! Thank you for keeping our vehicle running great! More
Yet again another top-notch service provided by Umansky - always very friendly and they go out of their way to ensure customers are completely satisfied! always very friendly and they go out of their way to ensure customers are completely satisfied! More
Quincey helped me through every step of building my new car and kept me posted on its arrival. He taught me a lot about the new car and has continued to call and ask whether there is anything else I need car and kept me posted on its arrival. He taught me a lot about the new car and has continued to call and ask whether there is anything else I need help learning. Tom Vito also called with an answer to an insurance question. More
The service was excellent. Employees always courteous and helpful. The service was completed on time. Love having the car washed as a complimentary service. Best regards, Maya Drake helpful. The service was completed on time. Love having the car washed as a complimentary service. Best regards, Maya Drake More
Great staff. Great service. I take my Tacoma here because the the staff and service is the best I’ve ever had. We also just bought an Outback Wilderness from then. the the staff and service is the best I’ve ever had. We also just bought an Outback Wilderness from then. More
Went in for a state inspection on my 2005 Subaru, The car had been sitting all summer so I knew the rotors were rusty. Their solution was to replace all the rotors and brake pads for about $1,000. I suggeste had been sitting all summer so I knew the rotors were rusty. Their solution was to replace all the rotors and brake pads for about $1,000. I suggested they turn the rotors to remove the rust which they did; kept the rotors in specification and saved about $600. They also said I needed new wipers as they wouldn't clean the windshield which was dusty and dirty with tree sap but I had inspected them and they were were not cracked or torn. They cleaned the windshield instead and the wipers then could clean the windshield, saving another $50, and passed inspection. Their solutions were to replace not repair the existing parts. In total saved over $650. Overall the the staff is very friendly and courteous and respected my suggestions. More
The team at Umansky Subaru were professional, caring, and incredibly helpful! They offered a sales experience that was enjoyable and no-pressure. incredibly helpful! They offered a sales experience that was enjoyable and no-pressure. More