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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

November 24, 2021

Just bought my 2nd car from Umansky. They seem to be the best at giving you a good deal. I price shopped! Rick is very helpful and easy to work with! More

by mancilbones@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Nov 27, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2021

The service was excellent. They made the repairs as promised, costing less and on time. More

by BB24VZ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! Safe travels!

November 20, 2021

It never waivers that I get the best service at Umansky. Their service department is top notch every time! More

by TRESSIEDENISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 20, 2021

I came in for routine maintenance which was fine. However, I also needed help resetting all of the user profiles and an overall technology lesson……Chase was so very helpful as well as being polite an More

by mklob13
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

November 19, 2021

I came in because my low tire pressure light turned on. I did not have an appointment, but Chase made sure my issue was taken care of. More

by Llezelle Dugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hello Llezelle, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2021

Good service and friendly people.Their service Good service and friendly people. Their service technicians are very knowledgeable and I recommend them to take care of your car. More

by AFOXCASA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Michael Gill
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 19, 2021

Great service from Scott, the shuttle driver. I had accidently dropped my wallet in the van when he dropped me off. Scott had already discovered it and was just turning around when I called. Good job More

by wrightmtn3
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 19, 2021

Wonderful way The folks at Umansky kept at it until they figured out what was going on with my Cruise Control. I have already responded positively about my experience, but I guess you can’t say “Good job” More

by BGERSTEN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Aaron Childs
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2021

The service department people were very courteous and efficient. The service on my car was done in a reasonable amount of time with no problems. More

by Richard Gasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hi Richard, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2021

I wasn't keen to buy a new car at this time but Josh and others helped make it a very pleasant experience. I love my new, very blue Impreza. More

by tplage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Josh Musselman
Nov 19, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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