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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,831 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,831 reviews

November 19, 2021

I came in because my low tire pressure light turned on. I did not have an appointment, but Chase made sure my issue was taken care of. More

by Llezelle Dugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hello Llezelle, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2021

Good service and friendly people.Their service Good service and friendly people. Their service technicians are very knowledgeable and I recommend them to take care of your car. More

by AFOXCASA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Michael Gill
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 19, 2021

Great service from Scott, the shuttle driver. I had accidently dropped my wallet in the van when he dropped me off. Scott had already discovered it and was just turning around when I called. Good job More

by wrightmtn3
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 19, 2021

Wonderful way The folks at Umansky kept at it until they figured out what was going on with my Cruise Control. I have already responded positively about my experience, but I guess you can’t say “Good job” More

by BGERSTEN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Aaron Childs
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2021

The service department people were very courteous and efficient. The service on my car was done in a reasonable amount of time with no problems. More

by Richard Gasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 22, 2021 -

Flow Subaru of Charlottesville responded

Hi Richard, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2021

I wasn't keen to buy a new car at this time but Josh and others helped make it a very pleasant experience. I love my new, very blue Impreza. More

by tplage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Josh Musselman
Nov 19, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2021

Great time buying a new car would do it again five more words needed please More

by jpruit114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Darnell, David Harner, Kevin Chisholm, Nick Pearce, Rick McCormack, Tony Buck, Quincey Davis, Patrick Gehman, Josh Calaway, Josh Musselman
Nov 18, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 16, 2021

Easy to make an appointment. Simple drop off. Great communication while car was there. My car was under warranty so I can't speak to value as I only had to pay a deductible. More

by CHERYL38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Nov 17, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Have a great day!

November 16, 2021

Great service! Offered shuttle to and from my home. Kept me updated with my service and went the extra mile to make sure my maintenance reminder was set correctly in my car's computer. Very professional and More

by jamesangud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Nov 17, 2021 -

Flow Subaru of Charlottesville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We're happy we could help. We hope you continue to choose us for all your automotive needs! Have a great day!

November 16, 2021

Great service and people. Car was ready when I needed it. Darcy is very helpful and explains everything that was done to the car! More

by R54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 18, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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