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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.4
1,835 Reviews
Call Dealership (434) 443-4814
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960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

November 03, 2021

I appreciate the punctuality of the dealershipand the I appreciate the punctuality of the dealership and the professionalism of the people I’ve encountered. More

by SARASCHNEIDMAN
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Nov 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help. Safe travels!

November 02, 2021

Darcey Serio and Josue Bonilla are excellent. Very responsive and accommodating to the customers needs. Also, very friendly and welcoming. More

by JGARDINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Report | Print
Nov 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 02, 2021

They are always very helpful and conscientious. They seem to be trustworthy and I usually don't trust dealerships. More

by CULOTTACP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Report | Print
Nov 04, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 02, 2021

Very disappointed with the gimmick of free state inspection. You go over the car to find anything that could go wrong. They come back an hour and half later with a 2,300 estimate on things to fix. T More

by SAMMYSWALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcey Serio
Report | Print
November 02, 2021

The maintenance department performed a fuel pump recall service. They accomplished the service in the time quoted. More

by Winterberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Report | Print
Nov 04, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2021

The oil change and inspection were quick and well done. Gail was very helpful. I get all my service done here at the dealership. More

by MARLA.ZIEGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Nov 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2021

Able to get a service appointment quickly and communication via text was prompt and efficient. Even with some added work, car was ready when prompted More

by HARRISON.MB
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Nov 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

October 30, 2021

I bring my Subaru to Umansky in Charlottesville and no where else. The service and staff are awesome! More

by DJSTORM929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla, Aaron Childs, Bobby Childs
Report | Print
Nov 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Nov 01, 2021 -

DJSTORM929 responded

I will always choose Umansky in Cville. Darcey and the service are EXCELLENT!

October 30, 2021

Service performed in a timely manner and at estimated price given several months ago. Everyone very friendly and efficient. More

by EBH2A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley the shuttle driver is tops! , Darcey Serio, Chase Koehler
Report | Print
Nov 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

October 29, 2021

My service consultant, Darcy, was friendly, professional and offered additional helpful tips. She responded promptly to questions concerning scheduling and updates during the service appointment. You are More

by NANCYJNYE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Oct 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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