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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.5
1,830 Reviews
Call Dealership (434) 443-4814
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960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

November 01, 2021

The oil change and inspection were quick and well done. Gail was very helpful. I get all my service done here at the dealership. More

by MARLA.ZIEGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Nov 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2021

Able to get a service appointment quickly and communication via text was prompt and efficient. Even with some added work, car was ready when prompted More

by HARRISON.MB
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Nov 03, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

October 30, 2021

I bring my Subaru to Umansky in Charlottesville and no where else. The service and staff are awesome! More

by DJSTORM929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla, Aaron Childs, Bobby Childs
Report | Print
Nov 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Nov 01, 2021 -

DJSTORM929 responded

I will always choose Umansky in Cville. Darcey and the service are EXCELLENT!

October 30, 2021

Service performed in a timely manner and at estimated price given several months ago. Everyone very friendly and efficient. More

by EBH2A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley the shuttle driver is tops! , Darcey Serio, Chase Koehler
Report | Print
Nov 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

October 29, 2021

My service consultant, Darcy, was friendly, professional and offered additional helpful tips. She responded promptly to questions concerning scheduling and updates during the service appointment. You are More

by NANCYJNYE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Oct 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2021

GREAT JOB GUYS! THANK YOU FOR BEING SO xxxx AMAZING! KEEP UP THE GOOD WORK! More

by MIKESHIELDSPLUS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Bobby Childs
Report | Print
Nov 04, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

October 28, 2021

I had an appointment for state inspection. Work was done promptly and thoroughly, would recommend to others. More

by MAURA.KATH.DUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Oct 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 28, 2021

I had a very good experience. I was taken immediately and the service was effici my and quick. Darcey Serio is awesome. She is one of your best associates in the service center. More

by peggyrice721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
Report | Print
Oct 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 28, 2021

Excellent customer service. Darcey Serio is a gem! Polite and very efficient! Love bringing in my car, just to say hi to her!! More

by DWEBSTER1210@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Oct 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darcey here at Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

October 27, 2021

Troy, Derrick, Quincey, and Josh C were all so great to work with and helped me get the car I wanted! More

by aeholland0114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Quincey Davis, Josh Calaway
Report | Print
Oct 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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