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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

October 27, 2021

Definitely relieved stress of completing lease arrangements customer service wonderful felt I was listened to and understood Marilyn Rothstein More

by hrothstein0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm, Tony Buck, Josh Calaway
Oct 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 26, 2021

They couldn't have made it any easier. From the moment I drove in to the moment I was escorted to my serviced car, I was kept enformed and treated with courtesy and consideration. More

by leilani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Oct 28, 2021 -

Flow Subaru of Charlottesville responded

Hi Leilani, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 26, 2021

Fantastic experience again with Tony, Kendrick and Mike. They are client focused and a joy to work with! Will be back again! More

by meme00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Tony Buck
Oct 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 23, 2021

It was a pretty easy experience. I had to bring the car back because the part had to be ordered but the shuttle took me to work and brought me back when the car was ready More

by GRAYPROULX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Oct 25, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2021

All staffs was amazing and kind. Even though I live in South Florida, I would like to purchase another car with this dealership again. More

by bELLAW29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSHUA CALAWAY, Kendrick Hawkins
Oct 25, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2021

Excellent communication, clear explanations, work finished ahead of the time expected. Car runs beautifully despite its age. More

by MLP6H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Aaron Childs
Oct 25, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 22, 2021

Was very pleased. Darcy was very helpful and pleasant to work with. Honestly being told that I have to use fifteen words in this review is the only annoying part of my experience. More

by BLSANDRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 25, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2021

Great service - service folks work with you to make you happy. Sometimes it's just best to go with Subaru parts and service to ensure everything is done correctly! More

by JOHN.LOCHNER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 22, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

October 21, 2021

My service advisor, Darcey Serio, is definitely the person you want on your front line for service. She was courteous, knowledgeable and efficient. I would definitely recommend your service to friends More

by LAMJS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 22, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 20, 2021

The general manager was amazing!! He made sure everything was taken care of for me! More

by j.vichitvongsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kim, Troy Darnell, Tony Buck, Patrick Gehman, Josh Calaway
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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