Back

Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

Directions

By Type

Showing 1,830 reviews

October 20, 2021

Very easy, smooth process to lease a new vehicle. Patrick was a thoughtful and patient salesperson and the whole crew was welcoming and friendly any time I came in. I'm very happy with my process a More

by casey.reed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pearce, Patrick Gehman
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

October 20, 2021

They were polite and did a great job of explaining the work being done on my car. Service was fast too! More

by BFC2WF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2021

I especially appreciated the clear communication from Gail about what to expect and notification of the work completed; and the quick service (2 hours) on my recall. More

by NEESPEGGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

October 19, 2021

Thank you for the great experience. Everything went well. I will rerun shortly for my regular maintenance. More

by ABB4B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2021

Every employee seemed to be very in tune with each other and all were very kind and pleasant to work with. More

by NICK.W.PETIKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2021

Extremely helpful, worked with me to get financing. Walked me through the process making sure I knew all of my options. More

by endymion413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincey Davis, Patrick Gehman, Josh Calaway
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2021

I have had very good service both in purchasing a car and at service center. Everyone is polite, professional, knowledgeable, conveyed that knowledge to me so I understood and cold make a decision about the More

by margdbray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi Margdbray, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 19, 2021

Darcy always takes amazing care of us. She is the best. Thank you so much More

by BETHMORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi Bethmorales, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 18, 2021

Professional and helpful. Pleased to get a complimentary loaner car. Pleased with the customer service, price and work that was performed. More

by GRASSYVIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 18, 2021

Very nice guy helped me at the counter and complimented my outfit I'm not sure who it was but if you helped a girl who was half-dressed for homecoming thank you very much :) More

by KATEVBURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

...
82
...