Flow Subaru of Charlottesville

Tony Buck was really good; direct, friendly, patient and knowledgeable. I will recommend him to friends Several people (mgrs) introduced themselves to me which added to the friendly environment knowledgeable. I will recommend him to friends Several people (mgrs) introduced themselves to me which added to the friendly environment More

Friendly,knowledgeable and timely with their service and their staff. All questions answered effectively and quickly their staff. All questions answered effectively and quickly More

I purchased my first Subaru Outback thanks to a outback commercial years ago and have always depended on Subaru service. Now that I have a Legacy with all it's bells and whistles, I depend on your service commercial years ago and have always depended on Subaru service. Now that I have a Legacy with all it's bells and whistles, I depend on your service even more. More

Always a good experience. Fast, efficient, a comfortable place to wait with great amenities; coffee, snacks and even a mug to take home with me. My advisor was exceptional and the technician did a fantastic place to wait with great amenities; coffee, snacks and even a mug to take home with me. My advisor was exceptional and the technician did a fantastic job. My Subaru needed an Oil Change, State inspection and 5G upgrade, estimated time 4-5 hours. Gail knew I had to wait and did everything possible to have the worked completed as quickly as possible, my car was ready in less than 3 1/2 hours. THANK YOU GAIL !!! When I left the dealership I swear the car drove like a dream. I am a Umansky Subaru customer for life! More

They were very helpful without being pushy. They were knowledgeable and well mannered as well. knowledgeable and well mannered as well. More

The service personnel have been great for several years now, however, they have been unable to fix my Subaru Eyesight problem. This is a manufacturing problem for which apparently there is not a current so now, however, they have been unable to fix my Subaru Eyesight problem. This is a manufacturing problem for which apparently there is not a current solution. More

Always good service, on time and helpful. This time my car was done way ahead of schedule, good communication throughout and I never feel like they are fleecing me or convincing me to spend more than I ne car was done way ahead of schedule, good communication throughout and I never feel like they are fleecing me or convincing me to spend more than I need to. More

I have been using the Subaru service department since I purchased my car in 2015. They are always friend, polite and courteous both on the phone and in person. Darcey was particularly helpful on my most purchased my car in 2015. They are always friend, polite and courteous both on the phone and in person. Darcey was particularly helpful on my most recent. More

Josue was polite and helpful. He communicated clearly via text when my vehicle was ready and was even able to get the recall part in on time so that I wouldn't have to come back and get that fixed. I appreci text when my vehicle was ready and was even able to get the recall part in on time so that I wouldn't have to come back and get that fixed. I appreciate his kindness and the fact that we both own and love our 2020 green Outbacks. I would come back just to work with him again. More