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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

October 19, 2021

Extremely helpful, worked with me to get financing. Walked me through the process making sure I knew all of my options. More

by endymion413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincey Davis, Patrick Gehman, Josh Calaway
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2021

I have had very good service both in purchasing a car and at service center. Everyone is polite, professional, knowledgeable, conveyed that knowledge to me so I understood and cold make a decision about the More

by margdbray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi Margdbray, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 19, 2021

Darcy always takes amazing care of us. She is the best. Thank you so much More

by BETHMORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi Bethmorales, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 18, 2021

Professional and helpful. Pleased to get a complimentary loaner car. Pleased with the customer service, price and work that was performed. More

by GRASSYVIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 18, 2021

Very nice guy helped me at the counter and complimented my outfit I'm not sure who it was but if you helped a girl who was half-dressed for homecoming thank you very much :) More

by KATEVBURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Oct 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2021

Thanks for the outstanding service--professional, prompt, and cheerful. Much appreciated. Forgot the names of all your staff, but everybody deserves 5 stars! More

by FRANK.REIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla, Chase Koehler
October 15, 2021

Tony Buck was really good; direct, friendly, patient and knowledgeable. I will recommend him to friends Several people (mgrs) introduced themselves to me which added to the friendly environment More

by dos condon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kim, Tony Buck
Oct 18, 2021 -

Flow Subaru of Charlottesville responded

Hi Dos, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Thanks again for the recommendation, and have an amazing day!

October 15, 2021

Friendly,knowledgeable and timely with their service and their staff. All questions answered effectively and quickly More

by rhondation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Oct 18, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2021

I purchased my first Subaru Outback thanks to a outback commercial years ago and have always depended on Subaru service. Now that I have a Legacy with all it's bells and whistles, I depend on your service More

by EGDRONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler
Oct 18, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2021

Always a good experience. Fast, efficient, a comfortable place to wait with great amenities; coffee, snacks and even a mug to take home with me. My advisor was exceptional and the technician did a fantastic More

by ANNHSOLITAIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Aaron Childs
Oct 18, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville! Safe travels!

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