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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

October 11, 2021

Satisfied with service. Professional staff. Received call to go over maintenance that needed to be done. More

by JHOGAN2563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. If you have any further questions, please give us a call. We're always happy to help! Take care!

October 11, 2021

Great service and personnel alwaysHighly recommend Great service and personnel always Highly recommend Umansky Subaru sales and service departments.They really care about the customers experience and More

by DH4295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla, Josh Kegley, Chase Koehler
Oct 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 11, 2021

Darcey was excellent as always. Complete job, clear communication + courtesy car wash. Always go to Darcey for all service issues More

by OTISRUCKER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darcey here at Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 11, 2021

Great service all around on this routine maintenance. 'Especially like the wash job afterward ;-) Thanks More

by Ken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
Oct 14, 2021 -

Flow Subaru of Charlottesville responded

Hi Ken, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

October 10, 2021

Professional staff and great service! I was referred by a friend who recently purchased a vehicle, and will definitely refer others as well. More

by jeanclaude.m.jeanty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha at Umansky Honda, Josh Musselman
Oct 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2021

Clean, customer friendly, experienced, and friendly folks. A pleasure to deal with and a nice experience overall. More

by arlwade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Finance, and Tom the sales manager., Angel Kennedy, Josh Musselman
Oct 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for choosing Umansky Subaru of Charlottesville as your first choice for service!

October 09, 2021

My car was serviced and it was completed on time as promised by service staff More

by hillerypaterson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Oct 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 09, 2021

Great service. These guys were very helpful and easy to talk to 10/10 would recommend. More

by imchale
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
Oct 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 08, 2021

Let me start out by saying if I could give Josh Musselman 25 stars I would. He came out to the lot to see if I needed help and we talked. I told him what I was interested in and he pointed out the 2019 Sub More

by herndoe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Kendrick Hawkins, Josh Calaway, Josh Musselman
Oct 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

October 08, 2021

Very good service. Service was great but this forcing me to make a comment is not appreciated More

by SUERAUPP5040
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Oct 10, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

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