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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

October 14, 2021

They were very helpful without being pushy. They were knowledgeable and well mannered as well. More

by keybme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Kevin Chisholm, Josh Calaway
Oct 18, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 13, 2021

The service personnel have been great for several years now, however, they have been unable to fix my Subaru Eyesight problem. This is a manufacturing problem for which apparently there is not a current so More

by RALEWIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Oct 18, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

October 13, 2021

Always good service, on time and helpful. This time my car was done way ahead of schedule, good communication throughout and I never feel like they are fleecing me or convincing me to spend more than I ne More

by JEFF.J.TANG
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Oct 18, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2021

I have been using the Subaru service department since I purchased my car in 2015. They are always friend, polite and courteous both on the phone and in person. Darcey was particularly helpful on my most More

by randompatch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 18, 2021 -

Flow Subaru of Charlottesville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2021

Josue was polite and helpful. He communicated clearly via text when my vehicle was ready and was even able to get the recall part in on time so that I wouldn't have to come back and get that fixed. I appreci More

by allisondepiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Oct 14, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

October 11, 2021

Satisfied with service. Professional staff. Received call to go over maintenance that needed to be done. More

by JHOGAN2563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. If you have any further questions, please give us a call. We're always happy to help! Take care!

October 11, 2021

Great service and personnel alwaysHighly recommend Great service and personnel always Highly recommend Umansky Subaru sales and service departments.They really care about the customers experience and More

by DH4295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla, Josh Kegley, Chase Koehler
Oct 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 11, 2021

Darcey was excellent as always. Complete job, clear communication + courtesy car wash. Always go to Darcey for all service issues More

by OTISRUCKER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darcey here at Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 11, 2021

Great service all around on this routine maintenance. 'Especially like the wash job afterward ;-) Thanks More

by Ken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
Oct 14, 2021 -

Flow Subaru of Charlottesville responded

Hi Ken, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

October 10, 2021

Professional staff and great service! I was referred by a friend who recently purchased a vehicle, and will definitely refer others as well. More

by jeanclaude.m.jeanty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha at Umansky Honda, Josh Musselman
Oct 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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