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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

September 28, 2021

Staff was professional and welcoming. Experience was easy and fast. Answered all of my questions More

by mellis5128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields , Tom Zito, Josh Musselman
Sep 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2021

I got the date wrong on a scheduled maintenance and showed up without an appointment. But Chase Koehler was able to fit me in and I was on my way in no time l More

by KATIEGM6
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2021

Prompt service start to finish. My associate found ways to save cost and get the job done. All service provided in the alloted time. More

by BARRETT2YOU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2021

I was very happy with the service and ease. My only complaint was that I turned in a $10 coupon at drop off and didn't realize until after I picked up my car and got home that it wasn't credited. More

by CINDERELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 28, 2021 -

Flow Subaru of Charlottesville responded

Hello Cinderell, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2021

Good place to shop cars. Friendly casual environment that made buying there good. We will probably continue getting our Subarus at Umansky. More

by dtgille
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pearce, Patrick Gehman
Sep 27, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2021

Since the first time I went into this dealership they have given me first class service! Always need and clean! More

by anitapaul1428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Sep 26, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2021

Friendly, helpful staff and prompt service. Appreciate texted info. Good Covid safety measures in place. More

by mew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 23, 2021

The process of trading our old Outback in for a new one went smoothly and easily. Kevin did a great job of moving the process along quickly. More

by balmer.ea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm
Sep 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 22, 2021

We were totally pleased with our purchase experience We were totally pleased with our purchase experience with Umansky Dealership in Charlottesville, Virginia! The staff was incredibly helpful. We a More

by jcfranck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dean Team Subaru!

September 22, 2021

I always receive fantastic service. It is so easy to make my appointment online, get a text reminder, drop off, pick up. Instant communication from service advisors is so welcomed. More

by KM_GARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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