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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

September 29, 2021

Still never fixed Bluetooth. Employee came to car, tried to fix it. Said it was working, left quickly before I could call my cell to check. It does not work. The Subaru is a 2015 we bought new there. Blueto More

by BUDDYANDMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcey Serio
September 29, 2021

I got an appointment the same day I called and they fixed my tire quickly and efficiently. thank you. Chase was great and so was the woman who helped me inititially. More

by LWEIKART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2021

I really appreciate that Darcey was available and focused on getting my Subaru repaired and returned. Thank you. More

by BCKNOLL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2021

The service was great, but I had to call and ask if my car was ready instead of receiving the call that I expected. More

by FREEFALLJENN
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 28, 2021

I just bought a new Crosstrek Limited from Tony Buck and could not be happier. I feel like fate intervened to connect us because I live in dread of the "overzealous super salesman". Starting from our first More

by lbeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck
Sep 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 28, 2021

Staff was professional and welcoming. Experience was easy and fast. Answered all of my questions More

by mellis5128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields , Tom Zito, Josh Musselman
Sep 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2021

I got the date wrong on a scheduled maintenance and showed up without an appointment. But Chase Koehler was able to fit me in and I was on my way in no time l More

by KATIEGM6
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2021

Prompt service start to finish. My associate found ways to save cost and get the job done. All service provided in the alloted time. More

by BARRETT2YOU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2021

I was very happy with the service and ease. My only complaint was that I turned in a $10 coupon at drop off and didn't realize until after I picked up my car and got home that it wasn't credited. More

by CINDERELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 28, 2021 -

Flow Subaru of Charlottesville responded

Hello Cinderell, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2021

Good place to shop cars. Friendly casual environment that made buying there good. We will probably continue getting our Subarus at Umansky. More

by dtgille
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pearce, Patrick Gehman
Sep 27, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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