Flow Subaru of Charlottesville

Since the first time I went into this dealership they have given me first class service! Always need and clean! have given me first class service! Always need and clean! More

Friendly, helpful staff and prompt service. Appreciate texted info. Good Covid safety measures in place. texted info. Good Covid safety measures in place. More

The process of trading our old Outback in for a new one went smoothly and easily. Kevin did a great job of moving the process along quickly. went smoothly and easily. Kevin did a great job of moving the process along quickly. More

We were totally pleased with our purchase experience We were totally pleased with our purchase experience with Umansky Dealership in Charlottesville, Virginia! The staff was incredibly helpful. We a We were totally pleased with our purchase experience with Umansky Dealership in Charlottesville, Virginia! The staff was incredibly helpful. We arrived knowing we wanted the Legacy Touting XT, and both Rick McCormack and Kendrick Hawkins explored other dealerships to find 2021 vehicles. They helped us identify and refine color combinations. In the end we opted for a 2022 model. We would like to commend Rick for his thorough attention with communicating with us while we awaited our new car. When the car did arrive, his attention to detail, professional demeanor, and patience with our learning all the new technology was outstanding. He strongly encouraged us to meet again to follow up as questions arise. We feel he will be a strong advocate for us in the future, and look forward to his continued help. We love the car! We are repeat Subaru customers, this car is the best one yet. More

I always receive fantastic service. It is so easy to make my appointment online, get a text reminder, drop off, pick up. Instant communication from service advisors is so welcomed. my appointment online, get a text reminder, drop off, pick up. Instant communication from service advisors is so welcomed. More

Routine maintenance visit was easy to schedule and the service was superb! The loaner vehicle made it possible to not have to deal with coordinating a ride; such a pleasure! service was superb! The loaner vehicle made it possible to not have to deal with coordinating a ride; such a pleasure! More

Super friendly and accommodating staff. I arrived on the wrong day for my service appointment and they still fit me in for my car’s inspection service. And I did not need to wait long. Thank you so much Uma wrong day for my service appointment and they still fit me in for my car’s inspection service. And I did not need to wait long. Thank you so much Umansky Subaru!! More

Service was completed in a timely fashion. Very satisfied with the service. I don't recall the name of the service person. with the service. I don't recall the name of the service person. More

Work up of a check engine light revealed a lean mixture that was addressed by replacing an air/fuel sensor. The light came back on one day later. Further investigation showed a cracked intake seal that le that was addressed by replacing an air/fuel sensor. The light came back on one day later. Further investigation showed a cracked intake seal that leaked causing the lean mixture. The sensor that was replaced cost $500 and was most likely not the problem. The service rep did not offer either a partial or complete refund. I understand this job was not as simple as following the codes but I believe the new sensor was unnecessary. More

Good price and communication. We would highly recommend Umansky for any service. Pleasure to do business with. Umansky for any service. Pleasure to do business with. More