
Flow Subaru of Charlottesville
Charlottesville, VA
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Routine maintenance visit was easy to schedule and the service was superb! The loaner vehicle made it possible to not have to deal with coordinating a ride; such a pleasure! service was superb! The loaner vehicle made it possible to not have to deal with coordinating a ride; such a pleasure! More
Super friendly and accommodating staff. I arrived on the wrong day for my service appointment and they still fit me in for my car’s inspection service. And I did not need to wait long. Thank you so much Uma wrong day for my service appointment and they still fit me in for my car’s inspection service. And I did not need to wait long. Thank you so much Umansky Subaru!! More
Work up of a check engine light revealed a lean mixture that was addressed by replacing an air/fuel sensor. The light came back on one day later. Further investigation showed a cracked intake seal that le that was addressed by replacing an air/fuel sensor. The light came back on one day later. Further investigation showed a cracked intake seal that leaked causing the lean mixture. The sensor that was replaced cost $500 and was most likely not the problem. The service rep did not offer either a partial or complete refund. I understand this job was not as simple as following the codes but I believe the new sensor was unnecessary. More
Friendly, knowledgeable and attentive employees. I had a scheduled service appointment and car was ready when it was promised. Definitely recommend. scheduled service appointment and car was ready when it was promised. Definitely recommend. More
My previous car (Subaru) was totaled in a crash. I needed a car within a very limited budget range, and I was patiently helped, and my need was met. Everyone I delt with was very professional, friendly, an a car within a very limited budget range, and I was patiently helped, and my need was met. Everyone I delt with was very professional, friendly, and helpful. More
Dealer did a great job keeping me informed about the progress of my vehicle. They solved the problem and assured me if there were further issues they would take care of them. progress of my vehicle. They solved the problem and assured me if there were further issues they would take care of them. More
This dealership was about 2 1/2 hours from where I live in NC and I must say that it was worth the drive. I was previously dealing with another dealership that was extremely rude but the staff at this dea in NC and I must say that it was worth the drive. I was previously dealing with another dealership that was extremely rude but the staff at this dealership were very pleasant and easy to deal with. They went above and beyond to show me appreciation for my business. My salesperson greeted me upon my arrival and the sales manager came to introduce himself to me. The finance manager treated me as if I was a long time friend and we had only spoken on the phone once prior to my arrival at the dealership. I definitely encourage anyone looking for a vehicle to check out this dealership. More