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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

September 22, 2021

Routine maintenance visit was easy to schedule and the service was superb! The loaner vehicle made it possible to not have to deal with coordinating a ride; such a pleasure! More

by 2019 Outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 22, 2021

Super friendly and accommodating staff. I arrived on the wrong day for my service appointment and they still fit me in for my car’s inspection service. And I did not need to wait long. Thank you so much Uma More

by DBATTEN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2021

Service was completed in a timely fashion. Very satisfied with the service. I don't recall the name of the service person. More

by JOYDONESTES61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2021

Work up of a check engine light revealed a lean mixture that was addressed by replacing an air/fuel sensor. The light came back on one day later. Further investigation showed a cracked intake seal that le More

by mharris1
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (901) 312-6191 and we will do our best to make this better. We hope to hear from you.

September 21, 2021

Good price and communication. We would highly recommend Umansky for any service. Pleasure to do business with. More

by PW7E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 21, 2021

very good service. received the needed information to make a decision. thanks Gayle. see you in a few months More

by TERESITA.LEYELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi Teresita, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 20, 2021

Friendly, knowledgeable and attentive employees. I had a scheduled service appointment and car was ready when it was promised. Definitely recommend. More

by own3subarus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 19, 2021

My previous car (Subaru) was totaled in a crash. I needed a car within a very limited budget range, and I was patiently helped, and my need was met. Everyone I delt with was very professional, friendly, an More

by nellysfordguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Werner Wyss, Patrick Gehman
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2021

Dealer did a great job keeping me informed about the progress of my vehicle. They solved the problem and assured me if there were further issues they would take care of them. More

by LLKING6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2021

This dealership was about 2 1/2 hours from where I live in NC and I must say that it was worth the drive. I was previously dealing with another dealership that was extremely rude but the staff at this dea More

by antoinecsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calaway, Josh Musselman
Sep 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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