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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

September 15, 2021

Service was completed within projected time frame and the advisor was friendly and helpful waitng area was clean More

by R.HUGHES51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2021

Purchased two cards and overall my experience was very positive. Everyone took the time to answer my questions and ensure my expectations were being met. More

by CP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner, Josh Calaway
Sep 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2021

Excellent service. Pleasant experience. Service complete. Wait minimal. Minimal contact required. Amenities helpful. Clean and well kept waiting areas with sanitizers. More

by EEF
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2021

Very good service and experience. We were very grateful to have a loaner car. Thank you. More

by jcullinane27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Sep 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 14, 2021

Checked dealerships well over a 100 mile area. This dealership had exactly what we were looking for and more inventory on the lot than any of the others! I was left alone to look at vehicles without a More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apologize do not recall managers name , Rick McCormack, Josh Calaway
Sep 17, 2021 -

Flow Subaru of Charlottesville responded

Hi Mark, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 13, 2021

From the first phone call I made to the purchasing process, all went extremely smoothly! Werner was friendly, followed up when necessary, and explained the process well at each step. More

by jcowan80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Werner Wyss
Sep 14, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2021

Excellent experience with Umansky Subaru.. Our family has purchased six vehicles from this dealership with excellent results. Michael Barbour was our original point of contact, we so enjoy working with him. More

by JERRY.JOY1250@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Josue Bonilla, Josh Calaway
Sep 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

Sep 15, 2021 -

JERRY.JOY1250@gmail.com responded

No further questions at this time, however, Umansky Subaru has always responded favorably to any request. I do not foresee that changing.

September 13, 2021

The service department performed the necessary maintenance in the length of time they told me at the start. They even let me eat some of their potato chips while I was waiting! More

by duanehybertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2021

Staff was efficient and finished the service within the hour. Great in keeping me informed. More

by MAYALAUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2021

Our experience was very efficient and professional. We appreciated all Ricks hard work. We would recommend your dealership to others. More

by huntercj612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Sep 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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