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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,831 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,831 reviews

September 01, 2021

Always kind, always receptive of my concerns, it’s a joy to be part of this family. We are moving cross country and only pray I find the same good people at our new Subaru dealer! More

by arnold.marcia3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman from California this saturday, Tom Zito, David Harner, Josue Bonilla, Chase Koehler
Sep 02, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2021

Everyone at Umansky was wonderful when I purchased my 2018 Outback! They were friendly, professional, and kind. They worked hard to get me the best financing. Great experience! More

by RACHEL51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Nick Pearce
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2021

Chase was very helpful and knowledgeable. Kelly was also very helpful when I called to make an appointment. I am a new customer since I just moved to the area from out of stare. More

by LPFULFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chase here at Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 01, 2021

Excellent customer service and a huge shout out to Darcey Serio! A great experience all around. I will definitely use them for my future service needs. More

by DLWMARION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darcey here at Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 01, 2021

Darcy ,Gail and Chase was so helpful and very pleasant to be around. Workmanship was awesome. And now I’m driving around safer than before. More

by banditmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 31, 2021

Cville location was Great and quick service for my recall. I will be returning to this location for all future repairs and service needs. Thanks. More

by JNH9SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 02, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

August 31, 2021

I had a great experience at Umansky Subaru if Charlottesville. The costumer service was on point, I will definitely go back for my next service needs. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 02, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2021

Always a good experience. A particular shout out to Darcey Serio - always stellar customer service. Service techs are awesome. Stanley, my shuttle driver is beyond awesome. It's always a joy to ride wi More

by TOGALLOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 02, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2021

As always, my service experience went very well! The staff are attentive, friendly and helpful, and I appreciate that so much! Thank you Umansky Subaru! More

by JUDIEGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 02, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

August 30, 2021

Service was great! Service center was communicative and helpful, and willing to be flexible with pick-up as needed. Will definitely be back, thanks so much! More

by DUNN.PONY
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 02, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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