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Flow Subaru of Charlottesville
Charlottesville, VA
1,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 31, 2021
I had a great experience at Umansky Subaru if Charlottesville. The costumer service was on point, I will definitely go back for my next service needs. Charlottesville. The costumer service was on point, I will definitely go back for my next service needs. More
by MC
Verified CustomerEmployees Worked With
Josue Bonilla
August 31, 2021
Always a good experience. A particular shout out to Darcey Serio - always stellar customer service. Service techs are awesome. Stanley, my shuttle driver is beyond awesome. It's always a joy to ride wi Darcey Serio - always stellar customer service. Service techs are awesome. Stanley, my shuttle driver is beyond awesome. It's always a joy to ride with him. More
by TOGALLOP
Employees Worked With
Darcey Serio
August 31, 2021
As always, my service experience went very well! The staff are attentive, friendly and helpful, and I appreciate that so much! Thank you Umansky Subaru! staff are attentive, friendly and helpful, and I appreciate that so much! Thank you Umansky Subaru! More
by JUDIEGUY
Employees Worked With
Gail Wyatt
August 30, 2021
Service was great! Service center was communicative and helpful, and willing to be flexible with pick-up as needed. Will definitely be back, thanks so much! helpful, and willing to be flexible with pick-up as needed. Will definitely be back, thanks so much! More
by DUNN.PONY
Employees Worked With
Josue Bonilla
August 30, 2021
Very slow service, common parts not available for 3-4 days, overpricing ($20 for a 50-cent bolt!), too much up-selling — I’m in the market for a new SUV (Outback, CR-V, or RAV4), but not shopping at Uman days, overpricing ($20 for a 50-cent bolt!), too much up-selling — I’m in the market for a new SUV (Outback, CR-V, or RAV4), but not shopping at Umansky! More
by Customer
Employees Worked With
Gail Wyatt
August 27, 2021
Service was finished in good time, Gayle was friendly and helpful, Cliff was courteous and right on time for drop off and pickup. Service technicians caught a couple things that needed attending to, for whic helpful, Cliff was courteous and right on time for drop off and pickup. Service technicians caught a couple things that needed attending to, for which I am appreciative. Good experience all around. More
by LOIS.MCKIM
Employees Worked With
Cliff, shuttle driver 5 stars, Gail Wyatt
August 26, 2021
Even though I had limited availability to communicate during the service appointment, Gail was very attentive and addressed the appointment before, during and after. Everything was done well. Great servi during the service appointment, Gail was very attentive and addressed the appointment before, during and after. Everything was done well. Great service, as always. Thank you. More
by LAZR
Employees Worked With
Gail Wyatt
August 26, 2021
Werner and Troy were very helpful. Not only did I get to test drive the model I was interested in, they also had an available car from 5 hours away sent up for me to lease. Highly recommend!! test drive the model I was interested in, they also had an available car from 5 hours away sent up for me to lease. Highly recommend!! More
by cpiccora
Employees Worked With
Werner, Troy Darnell
August 26, 2021
The service crew was very considerate of my limited mobility, and treated me extremely well. I waited comfortably in the entrance area, and they returned the car to me there. mobility, and treated me extremely well. I waited comfortably in the entrance area, and they returned the car to me there. More
by ROBERTDUNSCOMB
Employees Worked With
Aaron Childs
