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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

August 12, 2021

I received the good service I have come to expect from Umansky. The service agents and friendly and on-the-ball, but more than that, they can answer the technical questions that sometimes come up. More

by RICH.LACASSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 11, 2021

Werner was great!! I cannot recommend a better salesman! He was kind, informative and has reached out to see how I'm enjoying my new car. More

by cpiccora
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Werner, Troy Darnell, Josh Calaway
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope to be of service to you again! Take care!

August 11, 2021

Darcey told me what to expect and how long it would take. The repair finished a bit quicker than expected and she called immediately. We're very pleased with her and Umansky. More

by RBTKLN05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 11, 2021

I'm a fan! My 2018 Crosstrek had 2 recalls. I made an appointment. The work was done exactly when promised. I love the text updates! I will be back. More

by rupptocco2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

August 10, 2021

They made our purchase as easy as possible. They found the car that we wanted. Even though the car arrived a few days late, they kept us informed, as well as allowing us to use a well-maintained loaner c More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

August 10, 2021

The entire experience — from making the appointment online to.completion of service visit — was friendly & efficient. Chase did a great job during check in. & check out. More

by Llezelle Dugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi Llezelle, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

Rick, at Umansky Subaru, was helpful and accommodating when it came to purchasing my 2022 outback. He let me hold onto the car for a couple hours to think over my purchase and got us out the door quickly. More

by shannon.hill1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josue Bonilla, Josh Calaway
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

August 10, 2021

I have never had a more exception service experience than what Josue provided. Kind, generous and incredibly helpful. I will keep coming back to work with Josue specifically! More

by bhailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi Bhailey, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

Umansky Subaru has done a fine job in keeping my Subaru in tip-top shape. I am willing to pay the little extra that it costs in using a dealer for service just to have the peace of mind that it's done cor More

by SCUDDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

Always friendly and efficient. Also washed my car!! This was a recall and it went well. Their estimate was right on as to how long it would take. More

by peggyrice721
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
Aug 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

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