Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Subaru of Charlottesville
Charlottesville, VA
1,830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,830 reviews
Verified Customer
July 27, 2021
Knowledgeable and patient sales associate, Rick McCormack made buying experience a breeze. He was attentive but not pushy. I had a lot of questions and he never made me feel like I was bothering him. made buying experience a breeze. He was attentive but not pushy. I had a lot of questions and he never made me feel like I was bothering him. More
by clarawinfield
Employees Worked With
Richard Kim, Tom Zito, Rick McCormack, Josh Calaway
July 27, 2021
One of the best dealershps in the area for service. Customer comes first and every effort is made to make them welcome! Service is outstanding i feel I can trust the wuality of work. Customer comes first and every effort is made to make them welcome! Service is outstanding i feel I can trust the wuality of work. More
by nipandtuck2016
Employees Worked With
Darcey Serio
July 27, 2021
The two individuals that I dealt with were very friendly. The service was completed in the time promised.. The dealership was clean in the waiting area was comfortable. The service was completed in the time promised.. The dealership was clean in the waiting area was comfortable. More
by Jeffreykauffman
Employees Worked With
Darcey Serio
July 26, 2021
The service was performed quickly. The waiting room was clean and there were drinks and snacks available. The staff was very friendly and professional. Great experience! clean and there were drinks and snacks available. The staff was very friendly and professional. Great experience! More
by SJCATMAIL
Employees Worked With
Josue Bonilla
July 26, 2021
Everyone was excellent and helpful. Great experience. One problem: Due to the marketplace dynamics (a sellers market) I had to pay full new car price for a loaner with 2500 miles. I appr experience. One problem: Due to the marketplace dynamics (a sellers market) I had to pay full new car price for a loaner with 2500 miles. I appreciated the crew making this available in a really tight market, but it does not feel great to remember that dollar issue. A buyer never has a great feeling in a sellers market. More
by honaker0
Employees Worked With
Rick McCormack, Josh Calaway
July 24, 2021
Dealer could not remove object embedded in my tire, suggested I buy 4 new tires from them. Independent garage would have sold me tires at 60% of the cost bud did not have to because they were able to r suggested I buy 4 new tires from them. Independent garage would have sold me tires at 60% of the cost bud did not have to because they were able to remove the object. More
by hmsboston
Employees Worked With
Darcey Serio
July 23, 2021
Satisfied. The staffs are really friendly, the dealers offer reasonable prices and give a wide spread of options. An one stop service. Strongly recommend this. offer reasonable prices and give a wide spread of options. An one stop service. Strongly recommend this. More
by Methun
Employees Worked With
Kendrick Hawkins, David Harner, Josh Calaway
July 23, 2021
Besides the quality service and work on my vehicle, which is always a given. they treat me like family. I am on a 1st name basis with Darcey, the service manager, and she always goes out of her way to be kin is always a given. they treat me like family. I am on a 1st name basis with Darcey, the service manager, and she always goes out of her way to be kind, generous, and professional. Even though other staff may not know me quite as well, everyone is also friendly and professional. They are the best service department I have ever dealt with; period. More
by FRITZBOB
Employees Worked With
Darcey Serio, Gail Wyatt
