Flow Subaru of Charlottesville

Employees are knowledgeable and friendly. .waiting area is clean and coffee and snacks are provided. .waiting area is clean and coffee and snacks are provided. More

Very easy to work with. Convenient access to make appointment. Maintenance day reception is friendly and helpful. Wait time is reasonable and price are like wise. No issu Convenient access to make appointment. Maintenance day reception is friendly and helpful. Wait time is reasonable and price are like wise. No issues. Just good service. More

Had car towed there for thermoostate tried to tell me blown head gaskets rip offs wanted to charge me $4100 dollars for $18 dollar thermoostate! Bad Business! blown head gaskets rip offs wanted to charge me $4100 dollars for $18 dollar thermoostate! Bad Business! More

I went in for an oil & filter change as well as a tire rotation. I was disappointed with both as it took nearly two hours well over the usual time of one hour. The cost I thought was excessive at $115.00. rotation. I was disappointed with both as it took nearly two hours well over the usual time of one hour. The cost I thought was excessive at $115.00. I will have to consider whether I can obtain the same service for less cost and in less time. More

From making the appointment to checking in to checking out, my appointment went very smoothly. The waiting area was very nice and I enjoyed a cup of freshly ground coffee. out, my appointment went very smoothly. The waiting area was very nice and I enjoyed a cup of freshly ground coffee. More

Juan welcomed me as I drove in. He kept me posted on the work as it was done. Nice, friendly waiting area with amazing coffee and fruit. Loved the pear :) Was given an approxima He kept me posted on the work as it was done. Nice, friendly waiting area with amazing coffee and fruit. Loved the pear :) Was given an approximate time for when the work would be completed and they were right time. More

This dealership is very open and accomadating. They have been very helpful. Very friendly,quick to keep me updated They have been very helpful. Very friendly,quick to keep me updated More

Exceptional service and communication. The service person was very friendly and knowledgeable and explained what was done and what would be necessary in the coming year. The service person was very friendly and knowledgeable and explained what was done and what would be necessary in the coming year. More

Excellent service and easy to schedule. Left off a star as the car wash was broken. Was not offered to come back another time. Also was told battery was a bit low. Checked it and it was cov Left off a star as the car wash was broken. Was not offered to come back another time. Also was told battery was a bit low. Checked it and it was covered in corrosion. Why did the service staff not clean that off as a courtesy? More

It was difficult to get an update on my car when I called because I had to know the name of the associate who had helped me - and there were multiple ones over the week my car was there. The communication co because I had to know the name of the associate who had helped me - and there were multiple ones over the week my car was there. The communication could be improved as I was repeatedly told someone would call me, including the service manager or manager, but didn't. I appreciated the loaner. More