
Flow Toyota of Charlottesville
Charlottesville, VA
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Your salesman was professional and pleasant in every way, and while your sales manager drove a hard bargain he was fair.....We were pleasantly surprised to receive a small refund a few days after our purchas and while your sales manager drove a hard bargain he was fair.....We were pleasantly surprised to receive a small refund a few days after our purchase, for reasons we did not and do not understand, but it speaks well of your honesty. More
Umansky was willing to negotiate with me on the car I wanted to purchase when other dealerships would not. Plus I got a fair deal on my trade in. Thanks! wanted to purchase when other dealerships would not. Plus I got a fair deal on my trade in. Thanks! More
Umansky does all the maintenance work on my car. The staff is very professional and I am always happy with the wait time and the job that they do. I would recommend Umansky to anyone. staff is very professional and I am always happy with the wait time and the job that they do. I would recommend Umansky to anyone. More
Leslee Parsons was a pleasure to work with. She answered my many questions prior to selecting the model and color, found what I wanted (year end dwindling inventory) and worked hard to arrive at a sale pric my many questions prior to selecting the model and color, found what I wanted (year end dwindling inventory) and worked hard to arrive at a sale price Umansky and I was happy with. Leslee was recommended by a friend who also purchased a car from her and I will have no hesitation to recommend her to my friends seeking a car. She’s a 5 star employee and I’m so fortunate to have worked with her. More
WAS TOTALLY NOT EXPECTED TO WALK AWAY WITH ANYTHING!!! I normally get turned down or a salesman putting me into something I don't want it was well worth it!!! normally get turned down or a salesman putting me into something I don't want it was well worth it!!! More
Umansky Toyota made car buying a pleasant experience right from the first phone call!! Everyone at each step was very professional and went the extra mile to make it memorable.. in a good way!! right from the first phone call!! Everyone at each step was very professional and went the extra mile to make it memorable.. in a good way!! More
All went as planned - was just getting inspection, oil change and tire rotation. Very courteous service staff. Work completed quickly! Easy pickup around 6 pm from cashier. change and tire rotation. Very courteous service staff. Work completed quickly! Easy pickup around 6 pm from cashier. More
All of the service staff uniformly provide excellent customer service. Work is done well and in a timely manner. Scheduling online is helpful and easy to do. customer service. Work is done well and in a timely manner. Scheduling online is helpful and easy to do. More
In and out no fuss, and some outdoor seating for us Covid fussy types. Easier to schedule than in past. Early appointment much appreciated. No attempt to sell me more repairs fussy types. Easier to schedule than in past. Early appointment much appreciated. No attempt to sell me more repairs More