Folsom Lake Chrysler Dodge Jeep Ram

This was my best new car buying experience! We definitely were offered a fair price. John Crooks knows his cars and provides excellent customer service. I apologize for not remembering names but definitely were offered a fair price. John Crooks knows his cars and provides excellent customer service. I apologize for not remembering names but the woman who did the customer service consult and the man whom did finance were both excellent as well. More

Good experience. Helpful staff. Would recomend if you are in the market for a new car. Got myself a new dodge charger and couldn’t be happier in the market for a new car. Got myself a new dodge charger and couldn’t be happier More

Courteous staff both on the phone & in person, prompt service and competative prices. These are the characteristics we look for and receive at Folsom Jeep. service and competative prices. These are the characteristics we look for and receive at Folsom Jeep. More

There is such efficient care and concern for all customer needs and questions (+recalls)! Jonathan, my Service Manager, treated every item on my list of repairs equally; whether big or small. He honestly e needs and questions (+recalls)! Jonathan, my Service Manager, treated every item on my list of repairs equally; whether big or small. He honestly evaluated cost and materials. I'm grateful to him and to Folsom Lake Jeep for always taking care of my (beloved) Wrangler ! More

It was a perfect deal and l really like the warm welcome and the quality service. For sure l will recommend other friend to come there. Thank you. and the quality service. For sure l will recommend other friend to come there. Thank you. More

Been going to this dealership for a few years. Always good service, friendly, courteous and take care of us. Appreciate the great service during this difficult situation. good service, friendly, courteous and take care of us. Appreciate the great service during this difficult situation. More

Great service, smooth and fast process. Folks who helped from sales personnel to the customer service folks are excellent and more than willing to help and work with me. from sales personnel to the customer service folks are excellent and more than willing to help and work with me. More

Quick, fast and easy. Everything was ready for me when I came in for my appointment. I am a return customer and and will continue to purchase at Folsom CDJR. Brian was not pushy and explained everything! came in for my appointment. I am a return customer and and will continue to purchase at Folsom CDJR. Brian was not pushy and explained everything! More

I used to go to reseville but they did not fix my ac like they said they did. So folsom did. Out of pocket expence. they said they did. So folsom did. Out of pocket expence. More

Disrespectful and Confrontational Worst car buying experience I've ever experienced, and I never made it to the dealership. "How to ruin a sale by phone" seemed to be the title of this Worst car buying experience I've ever experienced, and I never made it to the dealership. "How to ruin a sale by phone" seemed to be the title of this interesting experience. Received a call from Justin, Salesman as he identified, after I sent in an inquiry on trade-in value and availability of a vehicle I saw in their recent ad. Ten seconds into the call, as I'm headed to the dealership mind you, Justin becomes disrespectful after I declined their very very low offer for trade-in on my vehicle. I remained polite, as I'd wanted to return to the same dealership at which I purchased my last two vehicles. Raising your voice with a customer and insulting them sure is an interesting sales tactic. I wish the owner/s the best of luck in resolving the apparent issues in their business, but I purchased elsewhere. Note: their service center was excellent for repairs in the past, but I fear this may be a widespread issue? More