Folsom Lake Chrysler Dodge Jeep Ram

Rebecca was very helpful and patient. She helped me find exactly what I was looking for! She helped me find exactly what I was looking for! More

I'm so thankful for Rebecca for helping me purchase my first Ram Truck. Hands down Rebecca is the best sales rep at that dealership!!!!!! She is very professional, friendly, answered all questions and con first Ram Truck. Hands down Rebecca is the best sales rep at that dealership!!!!!! She is very professional, friendly, answered all questions and concerns I had and did not make me feel pressured to purchase just any vehicle. She definitely went the extra mile to make sure I got the Truck I’ve always wanted. I highly recommend reaching out to her. I will be referring all my family and my friends to her. 10/10 for Rebecca More

Great buying experience! Worked with us to get the upgrades we wanted on our new Jeep. Worked with us to get the upgrades we wanted on our new Jeep. More

Excellent service from Folsom Lake Ram. Ordered a 2022, Ram 2500 from Internet Department and got exactly what we wanted ahead of schedule. Ordered a 2022, Ram 2500 from Internet Department and got exactly what we wanted ahead of schedule. More

Awesome sales with Nabil! Entire proccess went smoothly. Would highly recommend to anyone looking for a new vehicle Entire proccess went smoothly. Would highly recommend to anyone looking for a new vehicle More

Absolutely terrible experience with this dealership. Not sure how they got their current star rating but it wasn't for "After the sale" customer service nor service department professionalism. Maybe the Not sure how they got their current star rating but it wasn't for "After the sale" customer service nor service department professionalism. Maybe they were asked to have customers give the reviews before they left the dealership during the excitement of a new car purchase ? Either way, trying to get someone to simply answer their phone seems impossible and actually expecting a return call from messages is even worse. Just their multiple management replacements is evidence of a major issue. The original management at least stressed to their employees the importance of answering or returning calls obviously. Service department needs a complete restructure and some experienced employees versus just throwing warm bodies at it. They say some companies are just too big to fail but I think this low level of customer service and sub par professionalism has just been normalized over the years and people have lost faith because their voices are muted after the 3rd star on up OR folks just refuse to give their email addresses (Required to leave a review) to companies that will sell the info. I would suggest looking at the 1.5 stars of complaints to get a better idea of what you will be dealing with when using this Folsom Jeep Dealer. More

Best experience ever working with a team to purchase my truck as a female! Folsom Lake Chrysler Jeep is personal service and client focused. Thank you 😊 truck as a female! Folsom Lake Chrysler Jeep is personal service and client focused. Thank you 😊 More

From the service text to the service writer to the wholesale people an excellent experience they went the extra mile to help me wholesale people an excellent experience they went the extra mile to help me More

Folsom Dodge has always been there to take care of my service needs. I’ve been going there for years now, and will continue to do so for many years to come. Jeff and Robert in service are both very helpf service needs. I’ve been going there for years now, and will continue to do so for many years to come. Jeff and Robert in service are both very helpful! More