Folsom Lake Kia

Great Buying Experience About a month ago I was in the market to buy a vehicle. I was looking online for a Kia Sedona, I filled out the inquiry page and was contacted by Ben. About a month ago I was in the market to buy a vehicle. I was looking online for a Kia Sedona, I filled out the inquiry page and was contacted by Ben. Ben was very thoughtful and patient in asking all of my questions. Last week, about a month later my car finally gave out and I was truly in the market for a new car. I emailed Ben and let him know. He was very helpful and allowed me to negotiate a great price. I met with Ben today and he was amazing! When I arrived at the dealership, he had the Kia ready for me to view and test drive. Once we got back from the test drive we then got down to the paperwork and and were in and out of the office with no haggling in a couple hours! Ben is a great salesman, it felt more like talking to a friend than someone selling me a car! I recommend Folsom Kia! Ask for Ben, you won't be disappointed! More

My Kia Buying Experience When I first arrived at the dealership. I was introduced by Cesar Marquez to salesman - Jeff Gabriel. He was (PPNP). Polite, patient, and not pressuri When I first arrived at the dealership. I was introduced by Cesar Marquez to salesman - Jeff Gabriel. He was (PPNP). Polite, patient, and not pressuring me as a customer to make a purchase right away. He allowed me as much time to test drive and thoroughly inspect every part of the car I had interest buying. Jeff was helpful and informative answering most of my important questions to make my car-buying experience less stressful as possible. I'd recommend Jeff Gabriel to anyone shopping for a Kia! More

service advisor I appreciated that Jeff Barkey took time with me to explain the service in a kind and unrushed fashion. Folsom Lake KIA will be my service dealership I appreciated that Jeff Barkey took time with me to explain the service in a kind and unrushed fashion. Folsom Lake KIA will be my service dealership. More

Buying a Kia - The great adventure RC was a tremendous help through and through. He helped us through every aspect of choosing a new vehicle... from the test drive to the post sale mai RC was a tremendous help through and through. He helped us through every aspect of choosing a new vehicle... from the test drive to the post sale maintenance. A great experience! Thanks RC. Loving my Kia Soul. :) More

Treated right I am always treat well by everyone that works in the service department. It is great to know you are taken care of when your getting your car serviced I am always treat well by everyone that works in the service department. It is great to know you are taken care of when your getting your car serviced. More

Awesome costumer service! I always receive the best care at Folsom Lake KIA, every body is so nice and helpful. I will most definitely be a returning customer! I always receive the best care at Folsom Lake KIA, every body is so nice and helpful. I will most definitely be a returning customer! More

Helpful staff Our salesperson, Patricia Jones, was so friendly and helpful. She helped us pick out the perfect vehicle for our family. She worked hard and fast to g Our salesperson, Patricia Jones, was so friendly and helpful. She helped us pick out the perfect vehicle for our family. She worked hard and fast to get us in and out as quickly as possible, which was so helpful because we had our two young children with us. More

Great experience! Great experience. Worked within my budget. Steve was great to work with!! Friendly and answered all questions! They even drove my old car to my hou Great experience. Worked within my budget. Steve was great to work with!! Friendly and answered all questions! They even drove my old car to my house so I wasn't inconvenienced the next day! More

problems with service that are unresolved We took the car in for recalls on vehicle. When we got it back the alarm system that was anti-theft put in when we bought the car wasnt working. The We took the car in for recalls on vehicle. When we got it back the alarm system that was anti-theft put in when we bought the car wasnt working. The factory installed one worked but not the one we paid money to put in. Anyway, we were told to arrange to bring it back to get it fixed and they would call someone from an alarm place to fix it. We brought it in and they said it was fixed. It wasn't fixed. The light showing alarm is engaged was lit but that was the only difference and we don't think they ever got a regular alarm person there. We went back and Doug peterson wasnt there and he was supposed to call and never did. More

R.C. O'Neil helped me by a car again. He has helped me several times, and I have recommended him to several of my friends who have also purchased cars from him. I think the count is up to at least 8 no me several times, and I have recommended him to several of my friends who have also purchased cars from him. I think the count is up to at least 8 now. He is a great guy and he gets the job done with NO pressure. The deal goes through simple and easy and the Kia cars are outstanding. I will recommend RC until the day I die....ha ha! True though. More