Folsom Lake Nissan

Took my car for service Sean did a very good job. Was friendly and took care of the car service promptly, answered all my questions. Very good customer service. Thanks Sean did a very good job. Was friendly and took care of the car service promptly, answered all my questions. Very good customer service. Thanks More

Excellent Service I took my car to Nissan Folsom lake to fix the gas door cap. There was also one recall for the Versa. Micheal Bench called me later and said your car I took my car to Nissan Folsom lake to fix the gas door cap. There was also one recall for the Versa. Micheal Bench called me later and said your car was making knocking noise during the test run and after diagnosis they found out that there is some metal pieces in the engine oil and some part of the engine needs to replaced. I am greatly appreciated to Micheal Bench, he could have ignored the knocking noise and just had fix the recall. Him and his team fixed the care engine and it was under warrenty because of after fixing the recall. When I got my car back I noticed that AC is not working. Micheal immediatly worked on the AC problem with his team and did not charge anything. I really appreciate him, his team and his managment for being very honest throught out the service time. Thanks again. More

Great Experience at Future Nissan of Folsom First of all I do not care to shop for cars. However, Andrew and Don at Future Nissan of Folsom made it a great experience. We travelled 3 hours to First of all I do not care to shop for cars. However, Andrew and Don at Future Nissan of Folsom made it a great experience. We travelled 3 hours to visit their place. They were friendly and honest and over the top occomodating. We went to purchase a specific car and they never played the usual game of trying to sell you something you don't want. We found exactly what we wanted at a great price. I highly recommend this dealership. More

Future Nissan I had a great experience at Future Nissan. The staff was helpful and down to earth. They were willing to work with me on price until I felt comfortabl I had a great experience at Future Nissan. The staff was helpful and down to earth. They were willing to work with me on price until I felt comfortable. I would buy another car from this dealership. More

A stress free car buying experience I took my wife to browse new Nissans at Future Nissan. Hector was an excellent salesperson who bent over backwards to help us find the vehicle we need I took my wife to browse new Nissans at Future Nissan. Hector was an excellent salesperson who bent over backwards to help us find the vehicle we needed as we start a family. He pushed to get us a price that we could afford. Hector is the best! Get over to Future Nissan and he'll help you find what you need. More

What a horrible experience! These people are so unprofessional and unscrupulous it’s not even funny. You know those things you read about dealerships being slimy and playing games like bait and sw unprofessional and unscrupulous it’s not even funny. You know those things you read about dealerships being slimy and playing games like bait and switch? Well this place does it all. I thought those days are over – but not here! Future Nissan (and as far as I’m concerned all the ‘Future’ dealerships) are as slimy as they come. So let’s get to the meat of the matter shall we? It all started with an internet quote from Mr. M saying he could met my TrueCare price and could even find me the color of vehicle I wanted even if they had to order it for me! I made an appointment for a 7:30pm test drive and the headed out. This is when things started to get bad – when we arrived we were told the car was at their ‘storage’ location and we would have to drive out to get it, well that turned out to be Rocklin, where all the other Future dealerships keep their inventory. So that took an entire hour…..at least I got to drive the truck back, which was pretty much like test driving it, even though now I think they just got me to drive the lump of coal to their dealership for free. The truck was what I wanted – except for one big problem, the color – it was black on black. Personally I don’t want to drive around a microwave with wheels since I live in the Sacramento area. So we get back to the dealership and start working on the price – right away I tell them I have a loan approved through my credit union (which they were even running a special with that weekend…) but they still asked me to fill out an application and ran my credit! They really wanted me to get Nissan financing at some ridiculous rate (I have excellent credit – 4.99, what are you smoking?) Then the truck they say that they found in my color was not actually the color I wanted but a different color. This was after we had agreed on a price and everything. Then the truth came out (if not briefly)….would I buy the microwave on wheels if they threw out a ‘crazy’ price? Can you say bait and switch? Very good class! You all get gold stars! They had absolutely no interest in selling me the truck I wanted but selling me what they wanted to unload. By that time it was almost 10:30pm and we told them to call us the next day, which they promised they would do. Next day comes – do they call, of course not! That should have been the end of it but I decide to go down with the wife again for more punishment. We had decided to get the truck even if the color was a little different, we still liked it. When we got there everyone totally ignored us (we all know when we are being ignored on purpose, don’t we…) finally one of the ‘salespeople’ (I do use the term very loosely here) came over. He pretended to not know who we were and if we were waiting on Kevin (who the hell is Kevin?) Basically he said he could not find any of the paperwork from last night (how the hell does that happen? Nice to know all my confidential information can be just ‘misplaced’) and could not find the agreed upon price. Instead he quoted us a price that was thousands more than what we had discussed less than 24 hours ago! Oh said Mr. C. , “If Mr. Jack hole was here we could get you that price, but since he is busy cleaning the toilets I just can’t get there” That was it – we left in disgust! So my advice? DO NOT DO BUSINESS HERE – stay clear!!!! What a bunch of bold face liars and cheats! More

LOOKING FOR A NEW VEHICLE THAT WOULD ACCOMODATE MY WIFE AND MYSELF SPECIAL NEEDS..DAVE MCDANIELS AND STEVE POIRIER WENT ABOVE AND BEYOND TO ASSIST US IN CHOOSING THE VEHICLE THAT WAS PERFECT FOR US..THEY W AND MYSELF SPECIAL NEEDS..DAVE MCDANIELS AND STEVE POIRIER WENT ABOVE AND BEYOND TO ASSIST US IN CHOOSING THE VEHICLE THAT WAS PERFECT FOR US..THEY WERE VERY UNDERSTANDING ,AND APPEARED TO BE CONCERNED WITH HELPING US GET THE RIGHT VEHICLE AND NOT JUST TRYING TO SELL US A CAR....WE PURCHASED A 2012 TITAN AND THEY WENT OUT OF THEIR WAY TO HELP US GET EQUIPMENT WE NEEDED FOR OUR SPECIAL NEEDS. THIS DEALERSHIP GAVE US THE HIGHEST TRADEIN VALUE OF FOUR OTHER DEALERSHIPS WE WENT TO.THE FINAL PART..FINANCING WENT QUICKLY AND HONESTLY...THE TERMS WERE GREAT BETTER THAN THE OTHER DEALERS WE WENT TO..OUR FINANCE PERSON JEFF CHEESEMAN COMPLETED OUR PAPERWORK QUICKLY .BUT TOOK THE TIME TO EXPLAIN THE LOAN PAPERS TO US !!!!THIS WAS A VERY POSITIVE EXPERIENCE FOR MY WIFE AND I AND WE WOULD RECOMMEND THIS DEALERSHIP TO ANY SERIOUS BUYER..I HAVE NEVER PURCHASED A NISSAN BEFORE...ALWAYS FORDS OR CHEVY'S....YOU BETTER CHECK OUT THESE NISSAN'S FAR SUPERIOR......THANK YOU DAVE STEVE AND JEFF More

Horrible experience. 7.5 HOURS to buy a car. The salesman, Chris was good. He went out of his way to help us find the correct car. The finance department was horrible. Wrong paperwork. Rude emp salesman, Chris was good. He went out of his way to help us find the correct car. The finance department was horrible. Wrong paperwork. Rude employees. Use intimidation and harassment. Extremely POOR CUSTOMER SERVICE. I had to threaten to call the Folsom Police before I was allowed to leave with my vechicle after a service visit. Didn't have parts or keys for my vechicle. It was the worst experience I have EVER had in my life and I have bought 14 new cars in my lifetime. More

I am new to CA and I recently moved from MN. I am glad to find this Future Nissan of Folsom dealership. It's one of the greatest I have seen. Long story short, I was trading in 2005 Nissan Murano (full f find this Future Nissan of Folsom dealership. It's one of the greatest I have seen. Long story short, I was trading in 2005 Nissan Murano (full features loaded, premium sounds and everything in it) with any brand new car which could give good mileage like 26-35 mpg and I shouldn't exceed the EMI of $280 which I already was paying for murano. I wasn't positive of getting cars loaded with same features as Murano and with EMIs conditions mentioned above. BUT wow!! Surprisingly everyone at delearship considering my conditions personally talked to me through it and have me an amazing deal...2012 Nissan Altima SLX ...fully loaded as Murano...all new features...nice mileage..amazing car.....almost Same EMI as I was paying..no down payments.....I think..it was heck of a deal they offerred me...... Great place to share your thoughts, your numbers and buy a new car!! Please visit and let them know what you want ...you would probably end up getting it..... More

Went shopping 6-21-12, to find a vehicle for my 18 year old son. this was the fifth dealership I had shopped. I dreaded walking on the lot of each one, because of the typical high pressured used car sales old son. this was the fifth dealership I had shopped. I dreaded walking on the lot of each one, because of the typical high pressured used car salesman, that are generally desperate to make a sale, they will say and do anything. I generally find their first impression to be less than honest and quite overbearing. I was so impressed with the first gentleman, "Marco", 23 years old, very respectful and truly wanted to hear and listen to what we wanted from a vehicle for my son. Although new to the business, he was very helpful with addtional considerations to be made. He was very patient and genuinely wanted for my son and I to be happy and content and allow us to make a good educated decision. Then, we worked with, "Brian, the closer", to work the numbers. Brian was just as kind and very sincere. He had a ton of patience as I am a tough negotiator. I work in sales and dont think I share his amazing level of patience. He clearly showed has a genuine good spirit. Dave the sales manager... kind of quiet guy, but a man of high, honest integrity. Generally the Sales manager hides in one of the back rooms, where Dave is highly visible at the front desk. I was very impressed with the experience we had at this dealership and would highly recommend to anyone. To add one more; the other salesmen that were not working or benefiting from our business, were also very kind and very friendly. Enjoyed sharing tips regarding having an 18 year old boy just starting to drive, after this gentleman went through it with three boys. After our purchase, next day, I called with an un-noticed issue by all and they couldnt have handled better. A++++++++ Dealership. Im a tough judge. More