
Foothills Mazda
Spokane, WA
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They provide great customer service. The employees that came to pick up my car were very friendly and professional. Keep up the good work. Thanks! The employees that came to pick up my car were very friendly and professional. Keep up the good work. Thanks! More
This is only the second time I've been there since it sold to new owners. I see a lot of new faces. I will reserve judgment. I was treated well, the service was good and done properly. As an added s sold to new owners. I see a lot of new faces. I will reserve judgment. I was treated well, the service was good and done properly. As an added service, an exterior wash would be nice. People watch where you come from, and leaving a dealership in a clean vehicle will leave a good impression. You never know where your next customer may come from.Something as simple as a clean car could bring someone to your property. Thank you. Ted Olson More
Part of the purchase and sale was that they do a meticulous detail and remove smell. The smell remains. They cleaned the vehicle but just a vacuum and wipe down, did not shampoo carpet, left hair meticulous detail and remove smell. The smell remains. They cleaned the vehicle but just a vacuum and wipe down, did not shampoo carpet, left hair build-up and did not steam clean engine bay. My fault, I should not have purchased before that was completed. Was told the brakes were like new but upon taking to the shop the next day - the rear brakes are within 1mm of needing replacing, I have followed up about them honoring/covering this issue and they refuse to get back to me. More
We had a very good experience buying our Lincoln at Knudtsen Foothill Lincoln. Joe Diamond was of great help making our purchase possible. Knudtsen Foothill Lincoln. Joe Diamond was of great help making our purchase possible. More
Very good experience. Tyler is very knowledgeable about the vehicles and put no pressure at all on us. He was very patient in answering all of our questions. Tyler is very knowledgeable about the vehicles and put no pressure at all on us. He was very patient in answering all of our questions. More
Bought a vehicle here just over a year ago. As part of the deal, they threw in 2 free oil changes. Living 1.5 hours away, this wasn’t a great situation, but at least better than nothing, and ga As part of the deal, they threw in 2 free oil changes. Living 1.5 hours away, this wasn’t a great situation, but at least better than nothing, and gave us a chance to get up to Spokane. First oil change went fine with no issues, although it certainly wasn’t a short process. Had a baby before the second oil change which was scheduled at 11am on a weekday (also an annoyance I didn’t realize, as they aren’t open on weekends). Brought the vehicle in at the scheduled time, and they said they wouldn’t get to it until after lunch. Annoying but fine, said it wouldn’t be done until around 3 (for an oil change that was scheduled over a week in advance??). Get a text later that it won’t be done until 5. Go to pick the vehicle after waiting for hours, and they say that they will not honor the “free” oil change as over 12 months had passed and the offer had expired.. oil changes are supposed to be 6 month intervals (or mileage, which we hadn’t reached), so what kind of fine print is that?? In the end, my wife had to devote 6 hours of her day plus 3 hours of driving (1.5 hrs of which with an infant crying in the back on the dark journey home since the service took so long) for a simple oil change. Highly disappointed in this dishonest dealership; we will not be going back and I highly recommend you avoid them as well. It’s a shame, as the Mazda vehicle has been nice. More
Very good experience. Brian is a great person as well as salesman. No pressure at all. Answered every question we had. Finance found us a great finance company and loan ra Brian is a great person as well as salesman. No pressure at all. Answered every question we had. Finance found us a great finance company and loan rate. Payment was $100 per month less than we expected to pay. More