
Foothills Mazda
Spokane, WA
Filter Reviews by Keyword
By Type
Showing 39 reviews
service department sucks. drove over 100 miles for a 20 minute procedure. I showed up at 8AM for an 8:30 appointment. waiting room was filled and when I was finally asked a drove over 100 miles for a 20 minute procedure. I showed up at 8AM for an 8:30 appointment. waiting room was filled and when I was finally asked about my appointment I was told I would be expected to wait all day! They overbooked. Never going back! More
Since purchasing my MKZ from Foothills in Spokane, I have received excellent care of my vehicle. I moved to the West Side of our State in 2023. I tried other Lincoln Dealers and all others do NOT compare to received excellent care of my vehicle. I moved to the West Side of our State in 2023. I tried other Lincoln Dealers and all others do NOT compare to Knutson Foothills! Knutson goes beyond their promises. High Quality Service. Highly Recommend. More
I was very pleased with the service we received. John in the service department was very professional in keeping me informed of the progress of my Aviator repair. Cassie within 24 hours of making th John in the service department was very professional in keeping me informed of the progress of my Aviator repair. Cassie within 24 hours of making the appointment had found us a loaner vehicle. Thanks again. More
They provide great customer service. The employees that came to pick up my car were very friendly and professional. Keep up the good work. Thanks! The employees that came to pick up my car were very friendly and professional. Keep up the good work. Thanks! More
This is only the second time I've been there since it sold to new owners. I see a lot of new faces. I will reserve judgment. I was treated well, the service was good and done properly. As an added s sold to new owners. I see a lot of new faces. I will reserve judgment. I was treated well, the service was good and done properly. As an added service, an exterior wash would be nice. People watch where you come from, and leaving a dealership in a clean vehicle will leave a good impression. You never know where your next customer may come from.Something as simple as a clean car could bring someone to your property. Thank you. Ted Olson More
Part of the purchase and sale was that they do a meticulous detail and remove smell. The smell remains. They cleaned the vehicle but just a vacuum and wipe down, did not shampoo carpet, left hair meticulous detail and remove smell. The smell remains. They cleaned the vehicle but just a vacuum and wipe down, did not shampoo carpet, left hair build-up and did not steam clean engine bay. My fault, I should not have purchased before that was completed. Was told the brakes were like new but upon taking to the shop the next day - the rear brakes are within 1mm of needing replacing, I have followed up about them honoring/covering this issue and they refuse to get back to me. More
We had a very good experience buying our Lincoln at Knudtsen Foothill Lincoln. Joe Diamond was of great help making our purchase possible. Knudtsen Foothill Lincoln. Joe Diamond was of great help making our purchase possible. More
Very good experience. Tyler is very knowledgeable about the vehicles and put no pressure at all on us. He was very patient in answering all of our questions. Tyler is very knowledgeable about the vehicles and put no pressure at all on us. He was very patient in answering all of our questions. More