Foothills Mazda

I really liked the mobile service. The car pickup service is good also, mobile service has no signing of papers for a car to drive while you get service. Best part is it was fast and I The car pickup service is good also, mobile service has no signing of papers for a car to drive while you get service. Best part is it was fast and I just hung out at home. More

Professional, welcoming place. Brian has been helpful in answering questions and has shown patience and dedication to the mission of the organization. Brian has been helpful in answering questions and has shown patience and dedication to the mission of the organization. More

Went in for a specific part to be replaced. Was charged 360 dollars for nothing to be done. I would not recommend this dealership to anyone for service. The sales staff was excellent. They are Was charged 360 dollars for nothing to be done. I would not recommend this dealership to anyone for service. The sales staff was excellent. They are very attentive and try to accommodate you. The service department is trash. More

service department sucks. drove over 100 miles for a 20 minute procedure. I showed up at 8AM for an 8:30 appointment. waiting room was filled and when I was finally asked a drove over 100 miles for a 20 minute procedure. I showed up at 8AM for an 8:30 appointment. waiting room was filled and when I was finally asked about my appointment I was told I would be expected to wait all day! They overbooked. Never going back! More

Since purchasing my MKZ from Foothills in Spokane, I have received excellent care of my vehicle. I moved to the West Side of our State in 2023. I tried other Lincoln Dealers and all others do NOT compare to received excellent care of my vehicle. I moved to the West Side of our State in 2023. I tried other Lincoln Dealers and all others do NOT compare to Knutson Foothills! Knutson goes beyond their promises. High Quality Service. Highly Recommend. More

I was very pleased with the service we received. John in the service department was very professional in keeping me informed of the progress of my Aviator repair. Cassie within 24 hours of making th John in the service department was very professional in keeping me informed of the progress of my Aviator repair. Cassie within 24 hours of making the appointment had found us a loaner vehicle. Thanks again. More

They provide great customer service. The employees that came to pick up my car were very friendly and professional. Keep up the good work. Thanks! The employees that came to pick up my car were very friendly and professional. Keep up the good work. Thanks! More

This is only the second time I've been there since it sold to new owners. I see a lot of new faces. I will reserve judgment. I was treated well, the service was good and done properly. As an added s sold to new owners. I see a lot of new faces. I will reserve judgment. I was treated well, the service was good and done properly. As an added service, an exterior wash would be nice. People watch where you come from, and leaving a dealership in a clean vehicle will leave a good impression. You never know where your next customer may come from.Something as simple as a clean car could bring someone to your property. Thank you. Ted Olson More

Bought a vehicle here just over a year ago. As part of the deal, they threw in 2 free oil changes. Living 1.5 hours away, this wasn’t a great situation, but at least better than nothing, and ga As part of the deal, they threw in 2 free oil changes. Living 1.5 hours away, this wasn’t a great situation, but at least better than nothing, and gave us a chance to get up to Spokane. First oil change went fine with no issues, although it certainly wasn’t a short process. Had a baby before the second oil change which was scheduled at 11am on a weekday (also an annoyance I didn’t realize, as they aren’t open on weekends). Brought the vehicle in at the scheduled time, and they said they wouldn’t get to it until after lunch. Annoying but fine, said it wouldn’t be done until around 3 (for an oil change that was scheduled over a week in advance??). Get a text later that it won’t be done until 5. Go to pick the vehicle after waiting for hours, and they say that they will not honor the “free” oil change as over 12 months had passed and the offer had expired.. oil changes are supposed to be 6 month intervals (or mileage, which we hadn’t reached), so what kind of fine print is that?? In the end, my wife had to devote 6 hours of her day plus 3 hours of driving (1.5 hrs of which with an infant crying in the back on the dark journey home since the service took so long) for a simple oil change. Highly disappointed in this dishonest dealership; we will not be going back and I highly recommend you avoid them as well. It’s a shame, as the Mazda vehicle has been nice. More