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Ford Groves

Cape Girardeau, MO

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31 Reviews

1501 N Kingshighway

Cape Girardeau, MO

63701

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31 Reviews of Ford Groves

March 10, 2020

FIRST & LAST?? I bought my very first new truck at Groves in 1988. Now, 32 years later & 61 years old, I may have bought my last!! My last because I'm expecting th More

by Gbine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Matt, Doug, Scott & a couple more, sorry i'm bad at remembering names!
January 17, 2020

First time buyer at Ford Groves I sent email messages to 6 dealers stating what I was looking for. 5 of them replied. 3 of them had what I was looking for. I eventually decided to More

by GrandPappyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Griffin, Marisa
December 20, 2019

Matthew and Jim were very good to work with. Patient and open. I got exactly what I was looking for in a normal amount of time. The delivery and demonstration of the vehicle were superb. I’ll for sure be ba More

by Chad
Recommend Dealer
Yes
Employees Worked With
Matthew, Jim
December 20, 2019

I would be back I bought a 2011 Ford F-150 from these guys and I will tell you what...this was the best experience I have ever had. Marisa helped me get approved comp More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marisa, Randy
December 03, 2019

Dennis Underwood is Ford Groves I've traveled from Imperial, Mo. to buy at Ford Groves for 40 years. Why? Dennis Underwood is why. He is the best at selling cars, only selling what y More

by turnerja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
November 13, 2019

best service ever! These took extra car with my car! I got it back cleaner than it was when it when in for an oil change! Very friendly and helpful! More

by marisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
July 02, 2019

Excellent Service Great Experience. Gary is great to work with. We worked on the deal over the phone and then finished up in his office. He understands what a cust More

by Simmers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Griffen
September 28, 2018

Great customer experience Brought my escape in without and appointment. Everybody from service writer to service manager went out of there way to make this a great experience. More

by thunder1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Millsap
September 28, 2018

Service Dept and there excellent Service Took my vehicle in for Service and it was outstanding. Very prompt and efficient. The staff was very friendly and got me taken care of. More

by Rjmills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Weaser
September 06, 2018

Their "service" did more damage than the recall "fixed"! Bought a Ford here, and it has had 5 recalls in 4 years. During the last recall that Ford Groves repaired, they did more damage to the vehicle than t More

by FamilyO4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager