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Ford of Galesburg
Galesburg, IL
922 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 922 reviews
December 27, 2021
Vary professional, was considerate of my time. Gave me a courtesy ride to and from a restaurant. courtesy ride to and from a restaurant. More
by Sgiertz
Verified Customer
December 27, 2021
Service Department has provided great service support every time I came in for a requested service. every time I came in for a requested service. More
by sugaied
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
December 27, 2021
Service was a nightmare. Had to wait hours for an oil change and smoke billowed from engine bay after. change and smoke billowed from engine bay after. More
by Jackson
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
December 27, 2021
Couldn't ask for better service anywhere. Worked on problem till it was totally resolved. problem till it was totally resolved. More
by mkpinks
Employees Worked With
Other Employees :
Brian Magee, Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
December 23, 2021
Friendly costumer service. Greg Stacy is a fantastic sales men who obviously care about his relationship with his costumers. sales men who obviously care about his relationship with his costumers. More
by knferry
December 23, 2021
Everyone was so helpful to me! It was very calming for a first time buyer! first time buyer! More
by Jalisagoodlow
December 21, 2021
Good place, good people, always good to come back, never had a reason to go anywhere else. had a reason to go anywhere else. More
by vanfleet49
November 18, 2021
They are very nice & helpful. Greg Stacey & Service Dept have been nothing short of spectacular customer service. Reason for 4 star rating as opposed to 5? Well in less then a month of having vehicle, I've have been nothing short of spectacular customer service. Reason for 4 star rating as opposed to 5? Well in less then a month of having vehicle, I've taken it in 3 xs already & paid $266( no 30 day warranty since I paid $17,000just weeks prior) & the problem persists. Of course it isn't their fault per se but can't give 5 stars to a business that hasn't fixed vehicle problem but has driven up my blood pressure (No pun intended) More
by irishfan61401
November 15, 2021
Good job. On time. Professional all of the way, I will Good job. On time. Professional all of the way, I will go back there next time. Good job. On time. Professional all of the way, I will go back there next time. More
by donaldtomlin
Employees Worked With
Other Employees :
Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
