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Ford of Galesburg
Galesburg, IL
890 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 890 reviews
August 08, 2021
I dropped my car off to have looked at on a Thursday called on Tuesday and they said it would be next to be looked at. No contact from Yemm Ford. Called back on Friday said it was next to be looked at. called on Tuesday and they said it would be next to be looked at. No contact from Yemm Ford. Called back on Friday said it was next to be looked at. Told them to forget it because that was the same answer 3 days ago. Picked up car and had never even been moved. Very poor customer service and I have bought over 5 cars from them in the past. More
by Mgholmstrom
Verified CustomerEmployees Worked With
Michele Standard
August 06, 2021
Happy with negotiating process, manager and salesman very professional. I was a little disappointed in total cleanliness of inside of the truck, it could have been detailed a little better. professional. I was a little disappointed in total cleanliness of inside of the truck, it could have been detailed a little better. More
by djkelly31
August 05, 2021
Top notch from the start to finish, our salesman Dustin was above and beyond kind, efficient, knowledgeable. The sales manager was very friendly. Easy to work with. Highly recommend this dealership to all. was above and beyond kind, efficient, knowledgeable. The sales manager was very friendly. Easy to work with. Highly recommend this dealership to all. More
by dehner.erin
August 05, 2021
Great service department here at Yemm Ford. They always try to please you and meet your expectations. I would highly recommend them for all your service needs. try to please you and meet your expectations. I would highly recommend them for all your service needs. More
by Les
Employees Worked With
Michele Standard
August 05, 2021
I’m not real impressed, the last 3 times I’ve taken my vehicles there I have had to take them back to fix again. That is 2 hrs out of my day x 3 x $ 120 =$720 of my money wasted on poor service. I would l vehicles there I have had to take them back to fix again. That is 2 hrs out of my day x 3 x $ 120 =$720 of my money wasted on poor service. I would like to business there but find it frustrating every time I go. I wish I could find a good dealership. More
by JDEBLOCK
Employees Worked With
David Rodvold
August 03, 2021
My husband takes care of most of the service for our Explorer. We are always very happy with service from Yemm Ford! nice safe place to wait, super communications from staff, pleasant surroundings! Explorer. We are always very happy with service from Yemm Ford! nice safe place to wait, super communications from staff, pleasant surroundings! More
by Bruner216
Employees Worked With
do not know who husband dealt with
July 27, 2021
Friendly from start to finish. Didnt have to wait long. Exsplained everything when finished. Eager and willing to help. I like the way they service my pickup. Thanks Exsplained everything when finished. Eager and willing to help. I like the way they service my pickup. Thanks More
by snakesweat279
Employees Worked With
Michele Standard
July 25, 2021
I recently purchased a used Ford van elsewhere. It is still in warranty and they treated me well and checked out the van as if I bought it there. Good job. still in warranty and they treated me well and checked out the van as if I bought it there. Good job. More
by mazaska7
July 25, 2021
Steve Stone in the parts department is so helpful and kind. You have a valuable employee! He helped me understand recalls and treated me with kindness and too his time to talk to me. I could see that the kind. You have a valuable employee! He helped me understand recalls and treated me with kindness and too his time to talk to me. I could see that the department was busy, be he treated me like I was his priority. Service like this is uncommon these days. He deserves a kudos. More
by Monman
Employees Worked With
July 23, 2021
Was very satisfied with transaction. No need for more pat yourself on back ccomments. I'm not saying any thing more. I've commented enough. pat yourself on back ccomments. I'm not saying any thing more. I've commented enough. More
by resjas0
