Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Galesburg
Galesburg, IL
945 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 945 reviews
October 21, 2021
Awful communication. Was told vehicle would be looked at on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn on a Friday when it arrived. Called Tuesday am too see what the hold up was and was actually told that it had rained all day Monday and the guys didn't want to go get it in the rain. The line item written estimate that was requested was chicken scratch on a PO form. More
by Go elsewhere
Verified CustomerEmployees Worked With
Mike Ruark
October 19, 2021
Dustin was very caring and helpful. Made all things good. Steph in her office was very helpfull. Steph in her office was very helpfull. More
by fishpond4
October 15, 2021
Can not say enough about Dustin Evens and Stephanie. They went above doing the best they could .They went the extra miles to get it done .Am very happy about our dealing with them. They made the DIFFE They went above doing the best they could .They went the extra miles to get it done .Am very happy about our dealing with them. They made the DIFFERENCE for my wife and myself. Then They helped our son buy a car. You people are special keep up the good work THANK YOU!!!!!! More
by fishpond4
Employees Worked With
Other Employees :
Stephanie Sloan, Brian Magee, David Rodvold, Mike Ruark
October 13, 2021
My problem was with the detail dept. Crappie job inside and out. I spoke to Mike he made a better setup for me. I just haven't been able to go out because of my husband illness has changed my time to do th and out. I spoke to Mike he made a better setup for me. I just haven't been able to go out because of my husband illness has changed my time to do things out of whack.sorry More
by JOYCECOX
Employees Worked With
Mike Ruark
October 09, 2021
We needed a vehicle to pull our travel trailer. We loved the blue Silverado and it just fit our needs. We live in NC, but the staff provided us with everything we needed to license the vehicle when we retur the blue Silverado and it just fit our needs. We live in NC, but the staff provided us with everything we needed to license the vehicle when we returned home. More
by carlenek2
October 07, 2021
Very good service and polite to customers. Nice clean waiting room. Friendly people to deal with waiting room. Friendly people to deal with More
by none
Employees Worked With
Other Employees :
Stephanie Sloan, Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
October 07, 2021
Did what they said they would do with a smile. Friendly, helpful and understanding.They followed thru as I would have expected them to do. helpful and understanding.They followed thru as I would have expected them to do. More
by mmlefante
