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Ford of Galesburg
Galesburg, IL
902 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 902 reviews
July 01, 2021
I purchased my Ford F 150 at this dealership. I trust them and have my service done here. The service I have done is oil changes. Whenever I make the appointment, the staff makes suggestions for othe them and have my service done here. The service I have done is oil changes. Whenever I make the appointment, the staff makes suggestions for other things like tire rotation or airfilter replacement. They never force me and don't do things without my consent. I really appreciate that and them. I'll be going there for service again soon More
by lsichling
Verified CustomerEmployees Worked With
Other Employees :
Stephanie Sloan, Brian Magee, Michele Standard
June 24, 2021
They didn’t do nothing about my car they had it for almost 2 weeks. They told me they couldn’t get it to act up but yet the same day that I picked it up I went past somebody and it felt like the transm almost 2 weeks. They told me they couldn’t get it to act up but yet the same day that I picked it up I went past somebody and it felt like the transmission dropped out of the car. And it’s been clunking really hard putting it in reverse and every time I go to speed up and it drops into a lower gear it shifts really hard More
by April Moore
Employees Worked With
Michele Standard, David Rodvold
June 22, 2021
Had oil changed and 2 new tired put on. All good except the next day my rear drivers side tire was only 27# and all others different # 39,40,41. Thought they all should have been the same and lower # the next day my rear drivers side tire was only 27# and all others different # 39,40,41. Thought they all should have been the same and lower # More
by maryellengerman
Employees Worked With
June 18, 2021
I can’t give yemm Ford enough stars! I’ve bought a number of vehicles from other dealerships.But today this was by far the BEST and most fair experience I’d ever had. Greg was super knowledgeable on the vehi of vehicles from other dealerships.But today this was by far the BEST and most fair experience I’d ever had. Greg was super knowledgeable on the vehicle and was able to answer all my questions. And Stacy their finance manager got me everything I wanted in my budget! Thanks for everything today Yemm! More
by Thomas L
June 16, 2021
The service department have always fixed any issue or concerns that we have ever experienced with our Ford Escape. They are highly recommended by us. concerns that we have ever experienced with our Ford Escape. They are highly recommended by us. More
by Les
Employees Worked With
June 16, 2021
I started coming here after I purchased car at yemm cheverolet,used and did not like their service so came here then after few times did not like it here thought I would give a 2nd chance and the lady cheverolet,used and did not like their service so came here then after few times did not like it here thought I would give a 2nd chance and the lady that took care of my business was excellent I will be back! More
by grandmakay07
Employees Worked With
Michelle was the reason I will be coming back she was excellent and didn't treat me as i knew nothing!, Michele Standard
June 16, 2021
From start to finish we had a great experience. We would recommend this dealership to new customers. The sales people and finance department made our purchase possible. Thanks. recommend this dealership to new customers. The sales people and finance department made our purchase possible. Thanks. More
by richardverplaetse
Employees Worked With
Stephanie Sloan, Brian Magee, Merrick Magee
