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Ford of Galesburg
Galesburg, IL
917 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 917 reviews
July 14, 2021
Very polite. Gave lots of info. Paperwork was made quick and easy aside from an error on both I and the dealerships behalf. Didn’t negotiate price very well being I’ve never bought a vehicle from a dealersh and easy aside from an error on both I and the dealerships behalf. Didn’t negotiate price very well being I’ve never bought a vehicle from a dealership. They said the truck was detailed 3 or 4 different times but still had dirt in the bed and missed very easy to get spots in the interior. More
by Donovan
Verified CustomerEmployees Worked With
Stephanie Sloan, Brian Magee, Merrick Magee
July 14, 2021
Greg is super down to earth and a pleasure to deal with! I fell in love with a Jeep and it was the easiest car purchase we have ever been through. We will be back! We discovered a burned out bulb a couple o I fell in love with a Jeep and it was the easiest car purchase we have ever been through. We will be back! We discovered a burned out bulb a couple of days after purchasing and they took it right in and got it fixed for us with no charge. More
by J&KMoore
July 13, 2021
Gene is the best!! He goes out of his way to help! He makes sure his customers are happy when they leave the dealership. Everyone is friendly. makes sure his customers are happy when they leave the dealership. Everyone is friendly. More
by LAT.1965
July 01, 2021
I purchased my Ford F 150 at this dealership. I trust them and have my service done here. The service I have done is oil changes. Whenever I make the appointment, the staff makes suggestions for othe them and have my service done here. The service I have done is oil changes. Whenever I make the appointment, the staff makes suggestions for other things like tire rotation or airfilter replacement. They never force me and don't do things without my consent. I really appreciate that and them. I'll be going there for service again soon More
by lsichling
Employees Worked With
Other Employees :
Stephanie Sloan, Brian Magee, Michele Standard
June 24, 2021
They didn’t do nothing about my car they had it for almost 2 weeks. They told me they couldn’t get it to act up but yet the same day that I picked it up I went past somebody and it felt like the transm almost 2 weeks. They told me they couldn’t get it to act up but yet the same day that I picked it up I went past somebody and it felt like the transmission dropped out of the car. And it’s been clunking really hard putting it in reverse and every time I go to speed up and it drops into a lower gear it shifts really hard More
by April Moore
Employees Worked With
Michele Standard, David Rodvold
June 22, 2021
Had oil changed and 2 new tired put on. All good except the next day my rear drivers side tire was only 27# and all others different # 39,40,41. Thought they all should have been the same and lower # the next day my rear drivers side tire was only 27# and all others different # 39,40,41. Thought they all should have been the same and lower # More
by maryellengerman
Employees Worked With
