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Ford of Galesburg

Galesburg, IL

4.5
917 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 917 reviews

June 21, 2021

Service and price were very good. Mechanic got grease on floormats. I had them shampoo it but could have been avoided with a paper mat. More

by justwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Jun 23, 2021 -

Ford of Galesburg responded

Thank you for bringing you 2016 Ford Escape in for service.So happy that your experience with the service and price was very good!! So sorry about the grease on your floormats glad they were able to take care of it. We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 18, 2021

I can’t give yemm Ford enough stars! I’ve bought a number of vehicles from other dealerships.But today this was by far the BEST and most fair experience I’d ever had. Greg was super knowledgeable on the vehi More

by Thomas L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
Jun 18, 2021 -

Ford of Galesburg responded

Thank you for purchasing your 2018 Ford Escape Titanium from Yemm Ford!! We are so happy that had the BEST experience at Yemm Ford and that we were able to give you a fair price and stay in your budget!! We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 16, 2021

I started coming here after I purchased car at yemm cheverolet,used and did not like their service so came here then after few times did not like it here thought I would give a 2nd chance and the lady More

by grandmakay07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle was the reason I will be coming back she was excellent and didn't treat me as i knew nothing!, Michele Standard
Jun 16, 2021 -

Ford of Galesburg responded

Thank you for bringing your 2013 Ford Escape to Yemm Ford for service. We are happy that you had an excellent experience with Michelle. We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 16, 2021

From start to finish we had a great experience. We would recommend this dealership to new customers. The sales people and finance department made our purchase possible. Thanks. More

by richardverplaetse
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, Brian Magee, Merrick Magee
Jun 16, 2021 -

Ford of Galesburg responded

Thank you for purchasing your 2019 Lincoln MKC Reserve from Yemm Ford. We appreciate your business and kind words about your great experience with our sales and finance department. We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 16, 2021

The service department have always fixed any issue or concerns that we have ever experienced with our Ford Escape. They are highly recommended by us. More

by Les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Ford of Galesburg responded

Thank you for bringing your Ford Escape in for service at Yemm Ford! We are so happy that you had a great experience and would highly recommend Yemm Ford! We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 15, 2021

The service for my f150 was fast, i was in and out in no time. Fast friendly service at the dealorship. I almost forgot ,that oil change coupon helped too.😊 More

by jamescreasy1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Jun 16, 2021 -

Ford of Galesburg responded

Thank you for having your 2019 Ford F150 serviced at Yemm Ford. We are so happy to hear that the experience was fast and friendly! Also so happy you didn't forget to take advantage of one our service coupons.;-) We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 15, 2021

Ready for me when I got there. Car is new so needed no extras. They did put new plates on and I bought front plate holder. I appreciated this as I bought car in AZ and they use only one plate. Everyone More

by KKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold
Jun 16, 2021 -

Ford of Galesburg responded

Thank you for having your vehicle serviced at Yemm Ford. Happy to hear that the staff was readt for you and very courteous! We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 14, 2021

The best. Most caring. Compassionate with emergency need. Took time to correct need although full schedule without delay and added service to save customer added trip.. More

by tinkstoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard, Mike Ruark
Jun 16, 2021 -

Ford of Galesburg responded

Thank you for having your vehicle serviced at Yemm Ford! So happy to hear that your emergency was treated with care and compassion! We strive to treat every customer as family and are happy to hear Mike and Michelle succeeded!! We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 11, 2021

Everyone was very nice. They made it easy to get everything taken care of that needed to be and I made it to work on time. Thank you More

by hscutie2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold, Mike Ruark
Jun 16, 2021 -

Ford of Galesburg responded

Thank you for having your 2014 Ford Flex serviced at Yemm Ford. We are so happy to hear that your experience was easy and everything was taken care of for you!! We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

June 10, 2021

The appointment was conveniently made. We were on time for appointment and were promply notified that work had been accomplished by friendly courteous techinicians and completed in timely manner. More

by SAMBROOKS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Ruark
Jun 11, 2021 -

Ford of Galesburg responded

Thank you for bringing your 2018 Ford Escape in for service. We are so happy to hear that you had a friendly courteous experience and your service was done promptly. We hope to have as part of the Yemm family for years to come. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

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