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Ford of Galesburg

Galesburg, IL

4.5
892 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 892 reviews

April 19, 2018

I was able to get a service appointment when I wanted it. Everyone is friendly and accommodating. I was in and out in a timely matter. The waiting area is comfortable and clean. There was a TV to watch. More

by rvfell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service departmentMeaghan Stancomb.
April 17, 2018

Purchased new vehicle. They listened, they understood and they did their best to provide what I needed. Very friendly and knowledgeable of their products. It was easy to s More

by SCOTTG9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Stull
April 13, 2018

Service The service department is very unorganized. I have faith that it will be good again. However currently the girl at the desk puts the wrong information More

by PHARLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2018

Helpful They worked very hard to get me financed it took a few days but now I can build my credit, which h is what I wanted. More

by KARI1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Diaz
April 12, 2018

Wonderful We had a wonderful salesman who answered all of our questions. We originally stopped in just to look at a vehicle we found online. Within 2 days they More

by All4dalejarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Oeth
April 10, 2018

2012 Ford Edge My go to dealer in the state. I would recommend everyone to visit Yemm Ford first. The new management team is over the top and focused on the customer More

by PHARLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Snell, Jeff Oeth
April 06, 2018

No work done how can I rate. Recall still on order as far I No work has been done to give review. Have not been called regarding part in for recall on our 2010 escape that I have been told not available More

by CRASH_ONE_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No employee work not done
Apr 16, 2018 -

Ford of Galesburg responded

We do apologize for any and all inconvenience! We appreciate your patience while the Ford Motor Company continues to get these recalls under control.

April 05, 2018

Very helpful I had missed a previous appointment, and had missed it, they were very helpful and fit me in on short notice. They did an oil and filter change, and a More

by Rjo85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The female receptionist was very nice
March 30, 2018

personal service To begin, while I am not a vehicle repair person, as far as I know, the service performed was done correctly. (?) I received a verbal estimate for 4 More

by RLJSMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meaghan Stancomb was the service desk person on 03/21/18. I don't remember if she was the woman who called with the orirnal verbal estimate.
March 30, 2018

New Tires I recently was in need of new tires in a hurry. I called lots of places and much to my surprise the dealer had the best price and even had a rebate. T More

by HEATHERH2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in the service department
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