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Ford of Galesburg - Service Center

Galesburg, IL

4.5
673 Reviews

673 Reviews of Ford of Galesburg - Service Center

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August 17, 2023

Fast service getting an oil change, the desk lady at check in was really nice and sweet. Did let me know I’m leaking oil out my oil pan but that’s okay I’ll get that repaired in the future. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LINDSAY LAMB
Aug 18, 2023 -

Ford of Galesburg responded

Thank you for your kind words

August 17, 2023

I brought my vehicle in and asked for them to change my oil. They originally said no time but then Lindsay got me in right then. I would recommend to anyone to get their car serviced there More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM TRENT, LINDSAY LAMB
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

August 17, 2023

They did my oil for free I’m 78 that helps me so much on a fixed income. Yes yes yes will be back and tell all my old friends More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM TRENT, LINDSAY LAMB
Aug 18, 2023 -

Ford of Galesburg responded

Thanks for taking the time to tell us

August 17, 2023

Friendly people at the service desk. Techs are quick and efficient. Great place to buy and service a car. More

by dan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM TRENT, LINDSAY LAMB, DALTON STANCELL
Aug 18, 2023 -

Ford of Galesburg responded

Thank you Dan

August 17, 2023

Quick, efficient, friendly. Wi-fi. bottled water. Senior discounts is a reason to return next time. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Happy you were able to take advantage of our comfortable service lounge! We also offer pick up and drop off services!!

August 15, 2023

Very happy with the service performed on our visit. Everything was done in a timely manner, and employees were courteous. More

by princess121289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Ford of Galesburg responded

Thank you for choosing Ford of Galesburg for your service we appreciate you taking the time to tell us about your experience.

August 13, 2023

Very pleased with the service department, they do great work and are honest and do not overcharge. The only place I trust to take my F150 and my Mustang. More

by thepricefamily1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

We appreciate you taking the time to let us know about your experience.

August 12, 2023

Very nice and respectable. Get right to the business and did a great job on my car More

by snoopyw70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

August 09, 2023

Everyone is very friendly and accommodating. Service is fast and thorough and the price blew me away. More

by lkisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

So happy to hear you had such a great experience

August 08, 2023

I’m disappointed. Scheduled a Saturday oil change and tire rotation. Driving home I discovered they did adjust the air properly ( diesel trucks have different air pres More

by qc_francine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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