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Ford of Galesburg - Service Center

Galesburg, IL

4.5
672 Reviews

672 Reviews of Ford of Galesburg - Service Center

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July 27, 2023

The free oil change and tire rotation was a blessing when on a fixed income More

by Bldcwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

So happy we could help

July 26, 2023

It was very Good service and every thing was explained well we will be back More

by BMC69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you for choosing Ford of Galesburg

July 25, 2023

Always on the appt. time if not before. Never have to worry about the service promised not getting done, no pressure for extra services. More

by anthonybennett73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 24, 2023

Ryan Holmes went above and beyond for me! I would recommend him anywhere he goes! More

by carissapulse57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holmes
Aug 18, 2023 -

Ford of Galesburg responded

Thank you for taking the time!!

July 23, 2023

Very nice service and friendly people. Had a very nice experience and appreciated the senior oil change. More

by Jeanne822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you for your kind words

July 19, 2023

Without Missy and Michelle, this dealership wouldn't survive. They seem to keep the engine running ! More

by bradley.davies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 18, 2023

Always helpful, kind and respectful. No complaints. The senoirs discounts help my budget. Will continue to use their service. More

by badluck55.cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

So happy that this helps

July 17, 2023

My vehicle is usually serviced in an hour or less and the people are nice and friendly More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thanks for taking the time to let us know

July 15, 2023

They are all extremely helpful from the mechanics to the salesman. Everyone is very friendly More

by Carolk57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 18, 2023 -

Ford of Galesburg responded

So happy to hear that

Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 15, 2023

They are very prompt and courteous. They do a good job and I’m very very happy with them. More

by Nancy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

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