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Ford of Galesburg - Service Center

Galesburg, IL

4.5
644 Reviews

644 Reviews of Ford of Galesburg - Service Center

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March 13, 2023

I've been going to Ford of Gakesburg for years because of theor greag work. The staff is also wonderful. David R. has been especially helpful in answering my questions and addressing my concerns. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodvold
March 09, 2023

The service we received was easy to make appointment & everyone was was very polite & helpful More

by jomama56_74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

The Service Department is excellent! Well trained in customer service! I couldn’t have been more pleased! More

by BRUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Standard, Lisa Brill
February 23, 2023

Friendly fast service low wait time. Knowledge free rides back to your residence if needed More

by beale_memphis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodvold, Michelle Standard
February 20, 2023

Good dealership but not willing to work on price at all. The salesman was super nice and helpful but they didn’t let him work on price at all More

by Bob Gretchen
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
February 04, 2023

They completed repairs as needed - gave us options on the repairs. Slower than predicted to repair - seemed to be due to parts availability More

by Frdm2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Standard
February 01, 2023

They were very nice. It was a very quick process! I will definitely be back! More

by bailey.conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
January 16, 2023

Body shop did a fantastic and reasonable priced job. Work was done under the amount of the appraisal and that is what they charged. More

by dflaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID SILL
January 13, 2023

Greg Stacey was very helpful in arranging appointment. Staff were ready for me and checking in was easy. No service related issues. Pick up times are convenient. More

by Kishorpatelmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stacey, Michelle Standard
Jan 12, 2023 -

Kishorpatelmd responded

Good experience! Thanks.

Jan 13, 2023 -

Ford of Galesburg responded

Thank you for the kind feedback. We’re happy to help

January 13, 2023

They are always kind and friendly. Answer any questions I have and the service is fast. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold
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