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This rating includes all service center reviews, with more weight given to recent reviews.
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644 Reviews of Ford of Galesburg - Service Center
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November 22, 2022
Friendly personnel, effective and efficient service. Comfortable waiting area, snacks available, and overall clean facility. Comfortable waiting area, snacks available, and overall clean facility. More
by BJim42
Verified Customer
November 11, 2022
Very helpful, caring, professional, knowledgeable and punctual . They take very good care of my car. punctual . They take very good care of my car. More
by lbtompsn
Employees Worked With
Other Employees :
David Rodvold, Michelle Standard, Lisa Brill
October 28, 2022
Always courteous and thorough! They check in with us as they are working. Thank you! They check in with us as they are working. Thank you! More
by joycepeirce
October 10, 2022
Waited 3 months to get my car back. Would rarely update me on my progress and I had to call to get updates. No loaner vehicle for 3 months and the car is still messed up and the pistons Would rarely update me on my progress and I had to call to get updates. No loaner vehicle for 3 months and the car is still messed up and the pistons are misfiring. Literally the reason I went in there. They replaced the whole engine of my car and the same problem still persists. Get better More
by bvanbeveran
October 07, 2022
They are good and friendly to there customers and do wonderful work on your car. wonderful work on your car. More
by mmickley2011@hotmail.com
Employees Worked With
October 06, 2022
The lady service adviser was rude and never returned my phone calls. My car wasn’t done in a couple hours like expected. They ordered the wrong part. I was without my car for two day because they had the d phone calls. My car wasn’t done in a couple hours like expected. They ordered the wrong part. I was without my car for two day because they had the dash tore apart and had to keep it until the new part arrived. More
by Toc
Employees Worked With
Michelle Standard
September 28, 2022
They were very professional and and worked hard to please us. They gave us a ride to the restaurant so we could eat breakfast. we are going back next week to get the dash problem fixed on our vehicle. us. They gave us a ride to the restaurant so we could eat breakfast. we are going back next week to get the dash problem fixed on our vehicle. More
by joycepeirce
Employees Worked With
Other Employees :
Stephanie Sloan, David Rodvold, Michelle Standard
