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Ford of Galesburg - Service Center

Galesburg, IL

4.5
632 Reviews

632 Reviews of Ford of Galesburg - Service Center

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March 03, 2022

Completed the service requested in an Quick and easy manner with an easy readable review. More

by G
Recommend Dealer
Yes
Employees Worked With
Whoever was working service that day.
March 03, 2022

We bought our car there they were great then the service has always been Good when we've taken the car there More

by kstropes63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, David Rodvold
Mar 03, 2022 -

Ford of Galesburg responded

So happy that your experienced at Ford of Galesburg have been great! We look forward to many more great times in the future!

March 03, 2022

Previously dissatisfied with pricing issue. This service I did not recieve a call when the part came in. More

by mastin492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
March 03, 2022

Everything was great! ! Got the truck serviced and maintenance and the recalls done in one day!! Thanks! More

by philtro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
March 03, 2022

Very thorough, got me in and out quickly. They replaced a battery in my fob but I had one at home, would have preferred they'd asked. More

by sheryl.nyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see the young lady that I worked with.
March 03, 2022

Very friendly and knowledgeable. Easy to talk to and get appointments scheduled. I will be back More

by kjvaupel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Great job Fast service very informative. The only place i’ll go for my truck service. More

by WESSON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Ford of Galesburg responded

We are so happy to hear that. We look forward to helping you with all your automotive needs now and in the future.

March 03, 2022

Great dealership! Doug Miner is the best sales consultant. He is really helpful and always dependable. More

by karolinekamzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miner
Mar 04, 2022 -

Ford of Galesburg responded

Awww your going to make him blush! Thank you for the kind words!!

March 03, 2022

Great service. .friendly employees. The chairs in waiting room are very uncomfortable. Otherwise perfect!. Thanks More

by Plytes70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, David Rodvold, Mike Ruark
Mar 03, 2022 -

Ford of Galesburg responded

Well thank you sorry about the chairs Ford made us buy them. Glad we could make everything else perfect!

March 03, 2022

I was amazed by the treatment, they got my car in right away and fixed the same day and delivered it to me at work. Service and treatment like that is rare these days and means the world to me More

by Teena43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Mike Ruark
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